The Swan Inn - Norwich

We enjoyed our meal at the swan today. The food is fine for pub food. The staff as usual were very nice and efficient

Fantastic setting. Our table was by the window which was perfect, overlooking the broad. Quick and cheerful service. Varied menu with more than adequate portion size.

Very friendly staff. Attentive and polite. Disappointing selection of vegan options. We always know that the range at a pub will be small but two dishes was all on offer. View menu

WOW excellent staff amazing menu and great wine list ????????my wife had sea bass and loved it I don’t usually have a burger but our waitress recommended the signature burger ???? very very tasty Thanks for a great evening

We arrived a bit early for our 1pm booking, long queue at the bar but on explaining were shown to our table no problem didn't have to wait in line. Thank you lady behind bar. We both had Roasts, l had Turkey and my partner the Veggie Wellington, they were fab everything hot and tasty, really welI cooked. l asked for lots of gravy and got 2 jugs! We also had puds, Mini crumble and pot of tea, Sticky toffee pud with custard for partner also yum yum. I would like to mention our server Lilly, she was great, friendly, attentive and got everything right, not always easy when you're rushed off your feet. You're an asset to the Swan and we'll be back soon.

Maybe we hit a bad day, but it was all organised inefficiently. The waitress took our orders, but 2 of our group of 5 received the wrong meal. And indeed the next table also was served two incorrect meals. Meals were not served at the same time. One person was served and finished eating before others even received the meal, and the desserts that my husband and I ordered never arrived and so on. We got the luncheon special, so even though we never got our dessert, we were still charged the full price. Food was OK, ie. Pub food. We later realised a tourist bus had arrived so we think that was what caused all the confusion with orders. But the upshot is we wouldn't go back there again. There is... View menu

Lovely setting. Heard good things about the food but it was disappointing. Had Sunday roast beef and it was cold, everything was under done. I feel that maybe it was rushed through and not quite ready to serve. I like my veg al dente but this was almost raw, I couldn’t get my knife through the cauliflower cheese and the roast potatoes were hard on the inside and barely crispy on the outside. Gravy was nice. Shame as lovely pub and staff were pleasant. I did let the waiting staff know at the start of the meal and the end but there was no effort to put it right or offer a discount they just apologised and said they’d feedback to the kitchen. I wouldn’t rush to go back but I’d like to try it ag...

Arrived at 14.40 signs were saying kitchen shut at 15.00 so was a bit concerned. Was advised by staff if we got seated quickly we could order food...booking had been made over a week in advance and was not advised of time changes....was seated service very slow... waitress was pleasant quite a wait for food to arrive we were a party of 4.... 3 meals came together another table next to us were served their food, and we were still waiting for our fourth meal, it was eventually notice by another waiter that we were missing a meal which he went to find out why... eventually the meal arrived a burger which was over cooked chips warm not hot onions rings were to follow, bun fulling apart... when m...

The organisation in this place is an absolute shambles. I would be ashamed to be in charge of this place AND I would treat my customers with a damn sight more respect! Arrived as a party of 5 with a booking from a week ago to find people queuing out of the door past the sign 'wait here to be seated '. For 5 minutes NO ONE WAS SEATED although 75% of the tables were empty. Eventually side stepped the queue because most were waiting for the bar, and asked a member of staff whether we needed to wait there..... only to be taken straight to our table we could have waited there another 20 minutes if we hadn 't taken the initiative. We ordered drinks and waited 15 minutes for them to arrive. We orde... View menu