Phone: +441604414521
Address: A4500, NN6 0QQ, Wellingborough, United Kingdom
City: Wellingborough
Menu Dishes: 35
Reviews: 3092
"We were greeted by a friendly staff member who directed us to the bar area until we were ready for our table. The decor and ambience was very warm and inviting with comfy sofa areas. We were then shown to our table. We were asked to pre-order our food the day before our booking but we asked if we could add a couple of sides whilst we were there. We asked for some Halloumi fries as a side only to be told they are a starter and we can 't add starters ..we reiterated they were requested as a side to then be told I don 't think you understand, the halloumi fries are a starter and come from a different side of the kitchen ......what? We asked for some chips as a side as well which must come from the other side of the kitchen as that was fine. Five minutes later, the 'manager ' came back to say we could have halloumi fries, how many portions did we want. The food arrived....with the halloumi fries that were cold and sent back. We ordered some more drinks which took ages to arrive as did the sides of chips. On the whole the food was ok although the battered fish tasted like it had been frozen. After successful desserts we asked for the bill which arrived with a ten percent service charge already added on to it which should always be a discretionary charge in my opinion. We decided to pay the full bill including service charge as there were ten in our party and the service was intermittent as opposed to bad. The food and service was no more than ok which is a real shame as the location, decor and ambience suggest it could be so much better."
All prices are estimates on menu.