Phone: +442083992293
Address: 7 Claremont Rd, Kingston Upon Thames, United Kingdom, KT6 4QR, Kingston upon Thames
City: Kingston upon Thames
Dishes: 11
Reviews: 2926
"This is the first time I have ever left a negative review for a restaurant, and I have had experiences where my meal came without sauce or with the wrong type of potato tempura, so it takes a lot to bother me. This was my first time ordering from this restaurant and I found a thick, dark hair in my mouth when I bit into my pizza. It made me feel sick and it was honestly disgusting. I called a few days later to ask for a refund and they refused, claiming it was not their responsibility. I had to actually ask them to apologize to me. They were quick to blame Deliveroo, but it was clear the issue came from food preparation and hygiene. I should mention that I have OCD and this experience was very distressing for me, especially during a pandemic. I couldn't bring myself to address the situation that night or even the next day because I didn't want to think about it. I feel violated knowing a stranger's hair, along with their scalp oils and skin cells, was in my mouth. Who knows if they have good hygiene or how often they shower? If their hair ended up in my food, it's safe to assume their standards aren't good. So, I would not recommend ordering from here unless you enjoy paying £20 to eat someone else's hair and being deceived afterward."
All prices are estimates.