Phone: +442078282000,+442078218568
Address: 14 Vauxhall Bridge Rd, SW1V 2SA, City of London,Westminster, United Kingdom
City: City of London,Westminster
Dishes: 10
Reviews: 11801
Website: https://www.whiteswanpimlico.co.uk/
"Booked Sunday lunch for two. Place was empty, maybe 6-10 other customers so no reason for such a poor experience. Ordered bread and whitebait, roast chicken and a veggie main. ALL the dishes arrived at the table together! I commented that we had not expected to have everything at once (server was same person who took the order and clearly knew it was a meal for two he replied I understand, I can take the mains back and keep them warm if you like . Who would be happy having paid for food, knowing it 's just being kept warm while you eat starters? I never return food once it 's at the table (trust issues! so declined this. It turned out that 'warm ' was optimistic, while the whitebait was delicious and hot all the food on the Roast chicken plate was tepid at best, I ate maybe half the chicken as I was hungry, I 'd rate the food quality as poor throughout this plate. The veggie main was also tepid although tasty. The same server returned to ask 'how the food was ' and I very politely said the roast was average at best and the food was barely warm, we complimented the whitebait and the flavour of the veggie dish. He apologised and left. Later, while clearing the table, he again apologised and said he had updated the Manager. This is where I feel most aggrieved.. we stayed another 15 mins or so finishing our drinks and, although the pub remained almost empty, the Manager failed to come over and address these issues. We left, won 't be back..."
All prices are estimates.