Phone: +441225864705
Address: Woolley Green, BA15 1TX, Wiltshire, United Kingdom
City: Wiltshire
Dishes: 12
Reviews: 2060
Website: http://www.woolleygrangehotel.co.uk
"The best thing about our experience was the telephone booking for a special lunch. Lovely, friendly, helpful person who noted that it was my wife’s 50th and would pass this on so the staff could ensure that this would be a great and memorable occasion.Lovely day, the sun shining, and the setting glorious – but the moment we entered, things were not as anticipated – a “matter of fact” greeting, perhaps acceptable in an ordinary 3 star hotel, but little warmth – a vague, “who are you?” from the maître d’ on entering the restaurant, as if we were intruding on their comfortably empty dining room and they would be called to work – and a rather “take it or leave it” from the waitress, though we did get an embarrassed smile on one occasion – the only smile we received all lunchtime.The menu was rather unexciting – I ought to have looked on line first Very little range, though lunches probably don’t have a resident chef at that time of day, so that might limit the available options: baguette, beetroot tartare with rice, burger, black bean burger, fish and chips tarted up with “Iford cider”, tagliatelle, a gnocchi, sirloin steak, and a “superfood salad” with choice between chicken breast, smoked salmon, and tofu. We opted for the latter, one chicken, two salmon, and added 3 extra sides (great idea with us choosing pork belly, polenta chips and gougère. Having taken our order we were told, “sorry, there’s no gougère,” so we chose the “crispy calamari” instead.For drinks we chose the local Kettlesmith beer, which I enjoy anyway, and an alcohol free Pink Negroni. The latter arrived and was so alcoholic it could well have made our driver fail a breath test on the spot – maybe that was why we were billed £11.50 for the replacement, an unadorned, ungarnished glass, mainly of ice cubes that rapidly melted into a warm alcohol-free wishy-washy liquid I suppose we should not have expected too much of an alcohol free cocktail, normally of gin and vermouth .. but what was quite unacceptable was that the thin strip of orange peel that had enhanced the original, probably quite lovely cocktail, was absent and no one had bothered to replace it, not even with a sprig of mint!Well, maybe the food might make up for it? No such luck. The attractive, large ceramic bowls were generously filled with a range of leaves, but the kale, hard and chewy as kale at the end of a hard winter, (or a mature chard) failed in a desperate attempt to masquerade as tender. The chicken dumped atop was bland, with any taste poached out of it, and the salmon was just ordinary farm-bred, cheap supermarket salmon. I loved the pork belly – could have had a full plate of that! – but the polenta chips were pretty mushy under a tasteless crumbly, far from crispy cover, and the replaced calamari a disaster – far from “Crispy”, they drooped into a bowl, batter hanging off, and the cooking oil that welled at the bowl apex typified the lacklustre attention of the kitchen, examples of whom waddled in and out with shoulder-burdened posture and bored, inattentive facial expressions that seemed to typify the rest of the on duty staff on what should have been a happy celebrative half-a-century birthday – an occasion that not one member of staff had even bothered to acknowledge!The setting is a typical local Jacobean building with Victorian additions and a lovely green countryside overview. The garden has a few choice plants, shrubs and trees but could have been cared for more attentively. The view from the restaurant needed more care and a bit of back-bending weeding. The restaurant was tired and disappointing, but the architecture holding up the ceiling glass was imaginative and the lighting, if needed, would have been exciting. Perhaps the brown-edged, ailing leaves on the table and wall plant decorations were typical of this establishment’s attitude to making what should have been a joyful occasion into one that made us never, ever want to grace it with our presence again."
Menu - 12 options
All prices are estimates.
Gnocchi
Soft potato dumplings served with a creamy pesto sauce and topped with Parmesan cheese.
Calamari
Tender calamari rings lightly breaded and fried to golden perfection, served with tangy marinara sauce for a delightful appetizer.
Empanadas
Savory pastries filled with spiced meat or vegetables, wrapped in a crisp, golden crust.
Sweet Potato
Roasted sweet potato seasoned with herbs and spices, served with a tangy yogurt dip.
Veggie Burger
A delicious veggie patty with fresh lettuce, tomato, onion, and creamy avocado on a toasted bun.
Fish And Chips
Crispy battered fish served with golden fries and tartar sauce.
Crispy Calamari
Lightly breaded and fried squid rings served with lemon and marinara sauce for dipping.
User
Such a lovely place and really friendly staff. Thank you for a great day
Address
Reviews
User
beautiful, quiet and comfortable. delightful gin bar and a great selection of food
User
afternoon, delicious!. themed mathilda tee a tasty bite for all age groups. delightful sweet tasty
User
booked a spa afternoon for me and 6 year old daughter who was so happy. on the morning of the spa day my daughter came with a disease error. woolley grange didn't let me change for another day and wouldn't refund. no very nice company.
User
Not quite the shabby cheque it used to be. Now it's just a bit shabby. The dining room was grubby, they had not cleaned the carpet for days and the building smelt horsey. Expensive food and wine, none of which were top quality, rather put the cap on it all. It used to be our favourite local restaurant but it needs to pull its socks up.
User
only returned from an amazing family trip to woolley grange. the staff was so friendly and accommodating that nothing was too much annoyed. the children were excited about themselves (with the infinite patient of the cache staff), while the adults of the family had a fabulous, really relaxing break. swamps, delicious drinks and a very comfortable room. thanks!
User
a really wonderful placeside when they have children, as there are many pleasant things for them. Not so ideal if they want a relaxing spa, as there are no 'adults only' times. the staff is exceptional and very helpful, friendly and happy. the building is amazing, the rooms are fantastic, and the menu is very interesting. if they would recommend a visit in everyone, it is a magical place:
User
I found this hotel after searching ‘family friendly hotels’ on google. And it was just that! Not just child friendly, but very child centred. Staff are friendly and pay attention to all the small details to make it a lovely stay for adults and children. The garden area has Wendy houses and animals, our little one was delighted. The front outdoor area has a trampoline, swing, fairy garden and activities. We stayed on a weekday during term time so there weren’t many other families, but I can imagine the hotel is very organised even when they are busy. The swimming facilities were great, can’t comment on the spa as we didn’t use it. Hotel food was delicious the room was spacious. Would absolute...
User
This is not a luxury hotel! We leave so very disappointed after the service and expectations set by your website leave us wanting in every area. Service at dinner both evenings and breakfast have been very poor, I think we were forgotten in the side room on our first evening, and being shown to the heavily stained seats for breakfast the next day for breakfast made our hearts sink. From luke warm prosecco, orders for adult dinners only bring taken after the children have finished eating, having to ask both evenings where the food was 45 mins after ordering just makes the experience with small children tiresome and far from enjoyable. The room we were in was simply not big enough for four, wi...
User
The best thing about our experience was the telephone booking for a special lunch. Lovely, friendly, helpful person who noted that it was my wife’s 50th and would pass this on so the staff could ensure that this would be a great and memorable occasion.Lovely day, the sun shining, and the setting glorious – but the moment we entered, things were not as anticipated – a “matter of fact” greeting, perhaps acceptable in an ordinary 3 star hotel, but little warmth – a vague, “who are you?” from the maître d’ on entering the restaurant, as if we were intruding on their comfortably empty dining room and they would be called to work – and a rather “take it or leave it” from the waitress, though we di...
Categories
-
Cakes A delightful selection of cakes featuring rich, moist layers and crafted with the finest ingredients. Satisfy your sweet tooth with our variety of decadent flavors and beautifully decorated creations.
-
British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.
-
Breakfast Start your day with our delicious breakfast options, featuring everything from classic eggs and pancakes to healthy smoothies and yogurt. Perfect for a hearty meal or a light morning bite!
-
Ice Cream A delightful selection of creamy, handcrafted ice creams with a variety of flavors ranging from classic vanilla and chocolate to unique options like lavender honey and spicy mango, perfect for satisfying your sweet tooth.
Amenities
-
Seating
-
Parking Area
-
Reservations
-
Serves Alcohol
