Yates - Menu

87-89 South Street,, RM1 1PA, Havering, United Kingdom

🛍 Cafés, Steak, British, European

3.9 💬 300 Reviews
Yates

Phone: +441708748244

Address: 87-89 South Street,, RM1 1PA, Havering, United Kingdom

City: Havering

Menu Dishes: 35

Reviews: 300

Website: https://www.weareyates.co.uk/romford

"POOR CUSTOMER SERVICE. My friend took me out for my birthday for a meal and to watch football. We had a drink and then ordered a meal. They advised that they did not have chips and that they were going to replace it with waffle chips. I said no to this and agreed to a potato instead. Ten minutes later, a guy came and told my friend that they have no bacon so he would have have a sausage. My friend did not want a a third sausage but that was an awkward conversation because the guys was quite insistent. They replaced his 2 bacons with one hashbrown instead. This is not what he wanted!! Then the food came. I noted that my food (the mixed grill) was missing a chicken breast. I complained to the staff (I had not been told beforehand). I was told that they had given me an extra sausage. I said I did not want another sausage. The manager went to the back and returned. She asked what did I want as a replacement? I asked what the options were and she said I cam have anything on the menu. I would not mind a steak. She went to the back again and came back and said the chef said steak costs more than the chicken so they would not do it. I said fine, but the chicken breast I was missing out costs more than the one sausage it has been replaced with. The manager went to the back again and said no, we are not changing it. I said OK in that case, can you discount the meal? She said no, she will not discount the mean (she was not very polite by the way). In the end I suggested she refunds the meal, I don't want it (I had not eaten any yet) which she did and I did not eat."

Full menu - 35 options

All prices are estimates on menu.

Dessert

Main Courses

Sandwiches

Entrées

Indian

Salads

Gelato & Sorbetto By Capogiro

Special

Side Dishes

Snack Appetizers

Mains

Fish Dishes

Sandwiches & Subs, Chips & A Soft Drink

Vegetarian Specialties

Chicken And Fish

Land And Sea

Pub Classics

Gourmet Foot-Longs

Fried Chicken

Small Plates And Sharers

Children's Menu

Step 4 - Choose Your Drink

Yorkie Wraps

Nibbles

Non Veg Starter

Traditional Favorites

Main Course

Dishes

Bobby Bobby

Mia was amazing she went above and beyond Great drinks and great atmosphere will definitely be back

Address

Show Map

Reviews

907elained
907elained

Great staff, had a really lovely evening and a great night. Great value and loads going on. Top night


User
User

they always have a good night out here, good music and good moods the whole night, bar staff are very friendly


Stevecamperi
Stevecamperi

Mia was amazing, perfect service, me and my mates will definitely come again! Thankyou. I will be here with my friends again View menu


521ktc
521ktc

Logan and Jack ensured our stay was a 10/10 experience, great service and good atmosphere for chill drinks. Will be returning :


sheilasN3215VE
sheilasN3215VE

Came in for a quiet few after a busy Monday at work. Mia was an absolute star! Her customer service and hospitality skills really cheered me up and turned my day around so please thank mia! I shall definitely return if she is working!


Aaron198337
Aaron198337

This restaurant is perfect for watching Sunday football, with the largest screen to catch all the sports action. The staff, especially Jack, are incredibly friendly and knowledgeable about the drinks and food menu. I would highly recommend this bar to anyone looking for a great atmosphere. View menu


Rebecca
Rebecca

My colleagues and I stopped by for lunch and mentioned that we were short on time. The team ensured that our food arrived promptly. It's a shame we were on a lunch break because the 2-for-1 cocktails sounded great! Special thanks to Mia and Jack for the fast service, and to Maria for our delicious lunch.


nicolasV4749ZZ
nicolasV4749ZZ

The restaurant has a wonderful atmosphere and a welcoming staff, with a special mention for Jack who consistently goes above and beyond for customers. They also have a large screen for sports viewing. We have dined here before and were pleased with the quality of the food. Definitely recommend checking this place out if you're in Romford.


Kojo
Kojo

POOR CUSTOMER SERVICE. My friend took me out for my birthday for a meal and to watch football. We had a drink and then ordered a meal. They advised that they did not have chips and that they were going to replace it with waffle chips. I said no to this and agreed to a potato instead. Ten minutes later, a guy came and told my friend that they have no bacon so he would have have a sausage. My friend did not want a a third sausage but that was an awkward conversation because the guys was quite insistent. They replaced his 2 bacons with one hashbrown instead. This is not what he wanted!! Then the food came. I noted that my food (the mixed grill) was missing a chicken breast. I complained to the... View menu

Categories

  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience. View menu
  • British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.
  • European Delight in a culinary journey across Europe with our exquisitely crafted menu, featuring authentic dishes from France, Italy, Spain, and beyond, using the freshest ingredients to bring traditional flavors to life.

Amenities

  • Wifi
  • Beer
  • menu
  • Wine
  • menu
  • Seating

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"Very disappointed with food quality and service. We had booked a table for 13 people, 3 of which which were children. On arrival we were greeted by a lovely waitress who took us to our seats, but then proceeded to ask us to pass the plates and cutlery down the table to where the other guests were yet to arrive. So we set half of the tables, which is bizarre to ask a customer, but she was a lovely girl so it wasn 't a big deal at the time...until things went really downhill. We ordered 3 x £40 mixed grill platters which are meant to serve 3 4 people and asked for rice only, no bulgar. All 3 platters were brought with half rice and half bulgar; we asked the waitress to correct this, and she was apologetic and came back with a bowl of half rice and half bulgar again, we asked for rice on, so she went back and got a bowl of rice. Bearing in mind each platter is meant to serve 3 4 people, I struggled to serve the children an adequate portion they had 2 tablespoons of rice each; that 's how much rice was served with the large grill. My 10 year old niece then pulled out a long strand of hair from the kofteh she was about to eat; absolutely disgusting! Unsurprisingly, the cook wasn 't wearing a hair net, which I presume is standard?? I tried to be tactile and not draw too much attention to the situation to other eating customers, so quietly pulled the waitress aside and gave her the hair; she apologised and had another kofteh cooked (actually felt sorry for the girl, she looked mortified). The crunch came when we went to eat the chicken wings and baby chicken so many were raw pink and red raw meat! We told the waitress and she was insistent that it was cooked, but took it back believe me we have cooked chicken before and know what raw meat is. We were shocked when the same chicken was re cooked and then served back to us bear in mind, by this point the chicken had already cooled down from the first time it was cooked, centre was raw, and then re cooked and served again! There was no way we would 've touched it; also keep in mind that some of the chicken had come off different guests ' plates and were bitten into how were we supposed to know which piece was who 's?? So bizarre, I 've never had this happen, even in the cheapest small café. By this time to be honest we were off our food. The meat wasn 't great really; some was ok; the chicken shish was ok, the lamb chops were also ok; the chicken kofteh had no flavour; the kofteh was very greasy; the rice was wet. On a high note, the lahumajun was lovely and so were the dips and bread. When it came to the bill, we made it clear the chicken should be taken off, as none was eaten by anyone. When the waitress came and handed the bill over and was asked if the chicken was removed from the bill, her response was I 'm just a worker who else are we supposed to ask then? Why the attitude?! We had the right to complain after being served raw meat! The cook/owner then came over, leaned over me, with a plate of chicken hovering above my head and my face in his armpit, and started to argue with another guest that we didn 't ask for the chicken to be well done; no spacial awareness or respect for one 's space whatsoever. I didn 't realise we had to request for our chicken not to be raw; absolutely ridiculous. He knocked off £15 and for a £170 bill and the awful experience, I think that was insulting. He then knocked off a bit more, and we just accepted as wanted to get out of there. The same waitress came back and cleared the table, slamming the plates onto the trays no manners whatsoever and clearly showing she 's pissed off. Such a shame; all other guests witnessed this while they were trying to eat; could 've been totally avoidable. Why risk your reputation? I 've never had to ever make a complaint like this before, let alone write such a review. If you choose to eat here, check your meat is thoroughly cooked, or you 'll be poisoned!"