Phone: +442920602174
Address: 5 Bridge Street, Cardiff, CF102EF, CF10 2EN, United Kingdom
City: Cardiff
Menu Dishes: 35
Reviews: 503
"I’ve visited this store numerous times. The food is impeccable but the serving staff on the other hand are nothing but the rudest servers I have ever come across. Not once have I been in and not received some form of attitude from the staff. Can’t fault the kitchen staff but the staff on the floor are not fit for customer service. The last time I came was lunchtime and the man who sat us down gave us the lunchtime special menu which states to take the cold items off the conveyer belt. And order the hot food. No one came over to the table to take any orders so I ordered the drinks and hot food items through the qr code. We picked the items that were on the specials menu. When it came to pay the bill, it was more than I calculated so I asked why this was. And the response was nothing but attitude, the man spoke to me like I was stupid and didn’t know what I was talking about. I told him that it said to take off the conveyer belt and said nothing about ordering with a server. I have never been so angry with someone speaking to me like I’m beneath them. I think this store needs to seriously train their staff or replace them altogether"
All prices are estimates on menu.