"Three of us had pre ordered the traditional afternoon tea. One of us had arrived early but had to wait quite a while for someone to greet her and show her to the table. Once we were seated, it took a while for the waiting staff to come and find out what we wanted to drink. To be fair, once we had placed our orders, the drinks came quickly. We had to wait nearly half an hour for our pre ordered afternoon teas, even though the restaurant was far from busy. We were trying to catch the attention of the waiting staff but we joked that it felt like they had been trained not to catch our eye! Eventually, one came and said the teas would be out shortly, which they were. The croque monsieur and croque champignon were absolutely delicious and made a great change from traditional sandwiches. The scones were lovely and came with clotted cream and strawberry jam. The cakes, though, were a real disappointment: there was one lemon sponge cake with pieces of something in it but then two identical chocolate sponges. There was a real lack of variety as all were sponge cakes and two were exactly the same. I don't know whether they had run out of what should have been the third cake but no explanation was given. We would have expected perhaps a pastry or a gateau something to give a bit of variety. The afternoon tea should come with bottomless hot drinks. Again, though, no one came to wait on us and see if we needed refills and it took ten minutes of solidly trying to catch the eye of a member of waiting staff any waiting staff! to ask for our refills. Again, once we had requested them, they did come quickly. When the waiting staff were actually waiting on us, they were friendly and pleasant but were just not attentive enough to their customers, despite the restaurant not being busy. Would we come again and would we have this again? I'm unsure: we've had difficulties with waiting staff not being alert enough to the needs of their customers on a previous visit. The savoury aspects of the meal were really good but the sweet aspect was such a disappointment. I think I would only have it again if there were limited other options, staff were attentive to people waiting and I checked first what the cake options were."
