Biko Biko
The Sportsman

The Sportsman

➤ Mogador Road, Reigate and Banstead, United Kingdom

Pizza • Cafés • Mexican • European


"We had a very disappointing experience at the Sportsman during lunch. The food was decent, but the service was appalling. We had made a reservation for 8 people, including 4 adults and 4 young children, at 12pm with the understanding that we needed to be finished by 2pm. At 1:35pm, the waitress reminded us that the table was booked for 2pm. We had already ordered desserts, which were about to be served, so we assured her we would be done by 2. Shortly after, another staff member asked us to move to a different table. We complied, but the new table was not suitable for young children and did not have enough seats for all of us. One of the children had to sit on a lap because there was no high chair available. Throughout this whole ordeal, we received no apology or acknowledgement of our discomfort. Instead, we watched as our old table was cleared and set up for the next customers within minutes, while the new table sat empty for 25 minutes. When a glass was accidentally knocked off the table, the staff didn't even check if everything was okay and just talked amongst themselves. We were shocked and disappointed by the lack of concern for our well-being. We felt like the staff were avoiding us, so we had to approach them for the bill. We refused to pay the service charge due to the inconvenience and lack of apology. Despite our efforts to accommodate the staff's request to move tables, we were made to feel as though we had done something wrong. We will not be returning to the Sportsman and will not recommend it to others. The staff clearly need more training in customer service."

Nonna's Kitchen

Nonna's Kitchen

➤ 126 Cowgate, G66 1HF, East Dunbartonshire, United Kingdom

Kebab • Cafés • Seafood • Fast Food


"Catching up with my reviews ate here on 14th September, in my bid to try out the new local places. Very busy restaurant and had to book in advance to try it out, following a takeaway option the week beforehand (which was very average). Extremely modern fresh interior and friendly enough welcome in. Was a noisy night as a live band was playing at the other end of the restaurant. Sat us down at the end of the restaurant in a booth and waited a few minutes before getting waiter back to ask for drinks. Ordered a bottle of wine and soft drinks. 25 minutes later... they appear back.. Not a good start already, given the waitress had taken our food order before the chap came back with 2 soft drinks and a bottle! Mum was the only one to order a starter of minestrone soup as you can see from the photos a tuscan bean soup would be a better description, not a minestrone soup of any shape or form. No one came over to ask how it was either. Mains arrived shortly after and I went for Milanese Chicken with pasta, mum had pasta with spicy sausage and Fi, pasta with prawns. Side order of focaccia bread. Simplest way to describe the food. Bland and tasteless. No seasoning in any of the dishes whatsoever. Pasta was dry and not fresh tasting in the slightest. Worst part the bread. It wasn't cooked and dough was still raw all across the edges and the rock salt... OMG.. Anymore thrown on I'd be in hospital! Not to worry... oh wait, thats right, no one came over again to ask how things were, or even acknowledged you at the table. Didn't eat much, but still opted to try desserts to get a better feel for the place on a review. Sticky Toffee and Tiramisu are always winners they were okay not stand out, but the better out of the 3 courses. Another thing that lets this place down, is the ambience or lack of. It's just so loud in here with the tunnel design and you can't hear yourself or talk without raising your voice. I was quite disappointed with Nonnas Kitchen, given the takeaway the week before wasn't great, but put that down to it being a takeaway. Clearly, things don't improve much eating in food or service wise. Popular down to nothing else is really in Kirky and it's big and modern. Not a winner with me or anyone that expects freshly cooked and lovingly prepared food/service. You Don't Gotta Eat Here... Sadly!"