Mussels Mariniere
The Boat House

The Boat House

Springvale Road Seaview, Isle of Wight PO34 5AW, PO33 1PJ, Ryde, United Kingdom

Cafés • Steak • Coffee • Seafood


"We revisited tonight as had a lovely meal last week!! It was like walking into a completely different pub. Service was beyond slow, and when provided with menus advised that they were sorry, but, there was a lack of items!! We ordered drinks first, 20mins and watched them sat on bar for 10 of those, in the end had to ask the young girl who was stood doing nothin, could we perhaps have them to drink, rather than just look at them. We then asked if we could order and she advised she wasn't doing the ordering so had to wait for the young man to arrive. When he did we checked about the lobster as was having our last meal of our holidays and he had previously advised what wasn't in the menu. Advised yes, they had this 20mins after ordering was advised that actually, they didn't have it and something similar they could offer was a monkfish...... (no words to that really). Left us with the menu again and just kept walking past us despite trying to get his attention so we could reorder the missing lobster meal. He just kept sodding about on his iPad thingy and ticking of the tables. During this time also, a gentlemen walked up to the bar to say he was extremely concerned about his groups meal as it was now over an hour since they ordered and no starters had even been served. He proceeded to cancel his starters as they were fed up with the ridiculous delay and lack of any service. With that, we echoed his sentiments and advised we were actually leaving as not prepared hand over our well earned money to an establishment who had got it completely wrong tonight and they weren't even busy. In fact I'd say they weren't even a quarter full. Menu is very expensive and although the food we ate last week was good, it wasn't fantastic. But the 3 ladies who served us were really lovely which was why we had decided to revisit tonight on our last night. Big mistake on our part and extremely disappointing for us as ruined our last evening."

Malmaison

Malmaison

278 West George Street Glasgow, G2 4LL, G2 5RL, United Kingdom

Steak • Casual • Chicken • European


"I went here with my husband for a Saturday lunch on a 5pm big deal. I can't fault the place, it was delicious and I was a bit greedy and went for a third course. I had a prawn starter still in the shells), sea bass for main and a lovely apple and blackberry crumble with custard for dessert. Sometimes I think when you are on a deal you don't get the same service as other customers but this was definitely not the case here. The service was great as was the standard and choice of food. It was not a special menu for the deal but was one that you can get just walking in with no booking, great choice. The deal included a classic cocktail, again good choice and was pleased with the quality of the cocktail. The restaurant was quite quiet but still had a good atmosphere, wouldn't put me off going back at the same time. We went in to the bar after lunch for another drink. I will definitely be back for food and would even just drop in for a drink. Some restaurants advertise as restaurant and bar , the bar being a few stools at at the bar or a couple of tables stuck in the corner. They actually have a separate bar which is very nice, high glass ceiling. If I was being picky I would say that we waited quite a while for our dessert plates to be cleared as the waitress appeared to be on a break and the bar staff covered. Not a big deal for me. The overall experience feels like something special , a bit of a treat without being stuffy, I look forward to returning."

The Stamford Public House

The Stamford Public House

The Firs, WA14 2TG, Trafford, United Kingdom

Pub • Vegan • British • Vegetarian


"Considering your post what a shame that your manager chose to shame my girlfriend and I on a recent visit for a meal because we are exempt from wearing masks. On two occasions we told staff we were exempt and had it shouted across the establishment that we need to have a mask on as we waited to be seated. Also then for a member of staff to ask us to wait whilst they ask their manager if we are able to be allowed in. Upon being seated the manager, who I have to add has been great on previous recent visits and always welcoming and friendly, then came over and again asked why we didn 't have masks on and that we needed letters as PROOF and that anyone can claim to be exempt . This was done with zero discretion and in front of other customers. There is no legal obligation to provide proof and that is on the official government website, my girlfriend checked this after the manager walked away. We both felt totally embarrassed to have been asked further in front of other customers and to have to be told we have to provide proof of our exemption. The dealing of the whole situation was disgusting and to be spoken to in such a manner for having an exemption. My girlfriend felt we should have said something after the meal but we chose not to. I fully understand this year is a testing time for everyone and especially the hospitality trade at the moment with curfews also but of all days please show some understanding and awareness that people have good reason to be exempt from wearing a mask and beyond a visible reason. I just hope you are more welcome to future customers regarding the wearing of masks and don 't choose to belittle and shame them in front of other customers. There are several reasons for being exempt of wearing a mask, one being them causing distress and anxiety, with relevance to today and your post, so I hope you can please show more understanding in future."