Mussels Mariniere
The Boat House

The Boat House

Springvale Road Seaview, Isle of Wight PO34 5AW, PO33 1PJ, Ryde, United Kingdom

Beer • Cafés • Steak • Coffee


"We revisited tonight as had a lovely meal last week!! It was like walking into a completely different pub. Service was beyond slow, and when provided with menus advised that they were sorry, but, there was a lack of items!! We ordered drinks first, 20mins and watched them sat on bar for 10 of those, in the end had to ask the young girl who was stood doing nothin, could we perhaps have them to drink, rather than just look at them. We then asked if we could order and she advised she wasn't doing the ordering so had to wait for the young man to arrive. When he did we checked about the lobster as was having our last meal of our holidays and he had previously advised what wasn't in the menu. Advised yes, they had this 20mins after ordering was advised that actually, they didn't have it and something similar they could offer was a monkfish...... (no words to that really). Left us with the menu again and just kept walking past us despite trying to get his attention so we could reorder the missing lobster meal. He just kept sodding about on his iPad thingy and ticking of the tables. During this time also, a gentlemen walked up to the bar to say he was extremely concerned about his groups meal as it was now over an hour since they ordered and no starters had even been served. He proceeded to cancel his starters as they were fed up with the ridiculous delay and lack of any service. With that, we echoed his sentiments and advised we were actually leaving as not prepared hand over our well earned money to an establishment who had got it completely wrong tonight and they weren't even busy. In fact I'd say they weren't even a quarter full. Menu is very expensive and although the food we ate last week was good, it wasn't fantastic. But the 3 ladies who served us were really lovely which was why we had decided to revisit tonight on our last night. Big mistake on our part and extremely disappointing for us as ruined our last evening."

Dylan's

Dylan's

St George's Rd, Menai Bridge LL59 5DE, LL59 5DW, United Kingdom

Pizza • Mexican • Seafood • European


"I've been to Dylans in Menai Bridge and always enjoyed it not this time. For the first half of our visit there was a stinging blue haze hanging in the air; the kitchen extractors clearly weren't functioning properly. Fortunately this cleared for the second hour we were there. Now to the service; after taking our drinks orders we waited nearly 15 minutes for them. Later, after staff had passed our empty glasses 20 times, we managed to order some second drinks by catching their attention. The food was the main problem; minuscule starters of crab and Welsh rarebit. My pizza came as a real surprise (as others have mentioned in previous reviews); gone is the thin crusted, well filled pizza of the past. The pizza is now about 20% smaller and my daughter mentioned that it looked like a child's portion. However, the main problem was the total lack of filling; there was a huge gap for at least an inch all round the pizza which was just fluffy dough. There were five tiny mussels on it and when I picked the mussel shells up they were so overcooked the shells turned to carbonised dust. I counted three tiny slices of red chilli. As others have mentioned, I realise the industry is having a hard time the price of the pizzas haven't gone up but the quantity and quality has plummeted and I would rather pay more to enjoy my meal. The pudding order came and was wrong. When the hot cross bun pudding came out it was still only on the wrong side of lukewarm. Don't get me started on the price of a pint of Aspalls £7.25, a price I would expect to pay in London. And before Lisa R replies that they would have replaced a dish, it would have been replaced with a similar disappointing dish....and no one bothered to ask us if everything was OK either during or after the meal anyway."

The Stamford Public House

The Stamford Public House

The Firs, WA14 2TG, Trafford, United Kingdom

Pub • Vegan • British • Vegetarian


"Considering your post what a shame that your manager chose to shame my girlfriend and I on a recent visit for a meal because we are exempt from wearing masks. On two occasions we told staff we were exempt and had it shouted across the establishment that we need to have a mask on as we waited to be seated. Also then for a member of staff to ask us to wait whilst they ask their manager if we are able to be allowed in. Upon being seated the manager, who I have to add has been great on previous recent visits and always welcoming and friendly, then came over and again asked why we didn 't have masks on and that we needed letters as PROOF and that anyone can claim to be exempt . This was done with zero discretion and in front of other customers. There is no legal obligation to provide proof and that is on the official government website, my girlfriend checked this after the manager walked away. We both felt totally embarrassed to have been asked further in front of other customers and to have to be told we have to provide proof of our exemption. The dealing of the whole situation was disgusting and to be spoken to in such a manner for having an exemption. My girlfriend felt we should have said something after the meal but we chose not to. I fully understand this year is a testing time for everyone and especially the hospitality trade at the moment with curfews also but of all days please show some understanding and awareness that people have good reason to be exempt from wearing a mask and beyond a visible reason. I just hope you are more welcome to future customers regarding the wearing of masks and don 't choose to belittle and shame them in front of other customers. There are several reasons for being exempt of wearing a mask, one being them causing distress and anxiety, with relevance to today and your post, so I hope you can please show more understanding in future."