Brasserie At Ellenborough Park

Southam Road, GL52 3NJ, Tewkesbury, United Kingdom

🛍 Steak, Coffee, Cheese, Breakfast

3.8 💬 8795 Reviews
Brasserie At Ellenborough Park

Phone: +441242545454,+441242806392,+441242807734

Address: Southam Road, GL52 3NJ, Tewkesbury, United Kingdom

City: Tewkesbury

Menu Dishes: 10

Reviews: 8795

Website: https://www.ellenboroughpark.com/

"We stayed at Ellenborough Park over the bank holiday weekend and I can only assume this was reflected in the room rate. Because we paid £450 per night for two nights, which would’ve been no problem if the experience was truly as described “a 5 star experience”. However the reality was far from it. The room was at best a 4 star with dirty net curtains, limescale on the taps, marks on the walls and blinds held together with cable ties!! The common areas were dirty, the carpets in particular were covered in crumbs throughout and there was just an overall lack of attention to detail. We headed to the spa which although small seemed to have a few nice facilities. However the jacuzzi looked dirty, with grouting missing, and tiles lying loose around the edge drawing attention to the fact that many were missing. We decided to visit the outdoor pool which was much worse. Again tiles missing at the entrance to the pool, with wet and soiled sun loungers and dirty plates left out. So we gave up. This left us little confidence in the dinner reservation we had booked for that evening so we cancelled it and ate out in Cheltenham instead. The breakfast was also an inelegant service with staff rushing around crashing plates and spilling tea over the table when it was served. We also witnessed a stomach churning exchange at breakfast where someone requested a replacement sausage (for an undercooked one) it was reluctantly brought out on a small plate and carelessly rolled onto the diner’s main plate for consumption. The reception staff were friendly and the exterior of the house and grounds are beautiful. The hotel has a lot of potential but unfortunately it overpromised and under delivered across the board. Had we paid closer to half of this amount, and the hotel rated appropriately as 4 stars I would not be writing this, but for £900 it was extremely poor overall and we feel ripped off. It goes without saying we will not be returning."

Full menu - 10 options

All prices are estimates on menu.

Salads

Bread

Salad

Mexican-American Food

Entrées

Vegetarian

Steaks

Soups

Bethan Bethan

Wonderful spa visit best massage ever from Lana and lovely welcome too. Service: 5 Location: 5

Address

Show Map

Reviews

Paul
Paul

Didn't stay just had lunch. But it's a beautiful place and the staff are very efficient Service: 5 Location: 5


Caroline
Caroline

We had a lovely overnight stay for a family wedding. The staff were so friendly and very helpful, Ellenborough Park is so beautiful inside and grounds xx Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury


The
The

I would particularly like to mention the restaurant manager. What an absolute gem. I hope the powers that be recognise his dedication. Made our weekend! Again! Massive thank you. We will be back. Dr Grant McAree Rooms: 5 Service: 5 Location: 5 View menu


Lisa
Lisa

Absolutely stunning views and exceptional customer service. My colleagues and I dined at Ellenborough Park for Afternoon Tea and we had a great time. I would love to take advantage of their Spa and Hotel services next time. Service: 5 Location: 5 Hotel highlights: Luxury, Romantic


Michael
Michael

Had a lovely afternoon tea here, I tried the strawberry tea and it was really nice, tasted like drinking warm squash but nice none the less ha, everything we had with the afternoon tea tasted amazing, deffo want to go again! Rooms: 5 Service: 5 Location: 5 Hotel highlights: Romantic


Michael
Michael

Great hotel. Staff is particularly nice including Adiel at the restaurant and Ana at the reception. Restaurant is very goodespecially breakfast. Nice walking trails around the hotel. Access to the SPA is nice but it could easily become crowded. My only suggestion would be to improve the music in the tea room..it is sleepy elevator musicbut that is a minor point. Rooms: 5 View menu


Michael
Michael

Great hotel. Staff is particularly nice including Adiel at the restaurant and Ana at the reception. Restaurant is very goodespecially breakfast. Nice walking trails around the hotel. Access to the SPA is nice but it could easily become crowded. My only suggestion would be to improve the music in the tea room..it is sleepy elevator musicbut that is a minor point. Rooms: 5 Service: 5 Location: 5


Melanie
Melanie

We enjoyed our stay at Ellenborough Park. We booked a garden room (59) as we brought our dog with us. The room was nicely furnished. It is quite spacious with a separate wardrobe/luggage room. The bathroom was big, but in our room inparticular there was no walk in shower, only shower over bath which is fine for us. Water pressure was incredible. Grounds were well kept and lots of places for you to sit and relax outdoors. Extensive fields which you can walk in, leading directly to spectacular views and towards the racecourse. There is a boot room where you can borrow shoes or jackets if you forget to byo but we never used this. Normal spa facilities were good but small. jacuzzi, steam and sau...


Sophie
Sophie

We stayed at Ellenborough Park over the bank holiday weekend and I can only assume this was reflected in the room rate. Because we paid £450 per night for two nights, which would’ve been no problem if the experience was truly as described “a 5 star experience”. However the reality was far from it. The room was at best a 4 star with dirty net curtains, limescale on the taps, marks on the walls and blinds held together with cable ties!! The common areas were dirty, the carpets in particular were covered in crumbs throughout and there was just an overall lack of attention to detail. We headed to the spa which although small seemed to have a few nice facilities. However the jacuzzi looked dirty,... View menu

Categories

  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience.
  • Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note. View menu
  • Cheese A curated selection of artisanal cheeses from around the world, featuring diverse flavors and textures that delight the palate. Perfect for sharing or savored individually with the ideal accompaniments.
  • Breakfast Start your day with our delicious breakfast options, featuring everything from classic eggs and pancakes to healthy smoothies and yogurt. Perfect for a hearty meal or a light morning bite!

Amenities

  • Wifi
  • Seating
  • menu
  • Breakfast
  • menu
  • Cash Only

Similar Restaurants