Phone: +441352810397
Address: Ruthin Road, CH7 1, Denbighshire, United Kingdom
City: Denbighshire
Menu Dishes: 7
Reviews: 1115
Website: https://caffiflorence.co.uk/
"Me and my grandma decided to visit loggerheads as she hadn’t been in a while and we we hoping to enjoy a drink and sandwich outside in the sun. When we arrived the queue was out the door and it seemed the cafe was severely understaffed. We waited in the queue for around 20 minutes before being served. The cakes and sugar cubes were being surrounded by wasps from outside. We ordered a tea, iced coffee and 2 sandwiches (avoided the wasp cakes) which came to a huge £21.10. The tea was way too strong (pouring out black) and only a tiny amount of milk was given. We were told the coffee would be brought to us along with the sandwiches. We sat outside in the sun and when our sandwiches arrived we were rudely told we couldn’t sit on the table we were sitting on as it was too far on the grass area (about 30m) and all other seats outside were either taken or overrun by wasps. We then decided to sit inside. There was no coffee brought to the table so we then had to ask for them to make it again. It was served in a plastic ice cream sundae dish with about 70% of it being ice. My grandma asked a kind worker (seemed to be from Liverpool) if she could have a new tea and she was absolutely lovely and happily fetched a new one. She was probably the only pleasant worker we spoke to. The sandwiches were on really thick bread with a dark and thick stem salad. There was no cutlery provided which we had to ask for again. We felt rude having to push in the queue just to keep asking for things we hadn’t been given. We were both in agreement that we wouldn’t be rushing back there again. The cafe has so much potential but just seems to be doing everything wrong."
All prices are estimates on menu.