Phone: +441612352200,+441612352212
Address: 21 Dickinson Street Manchester Manchester, M1 4LX, M1 6DF, United Kingdom
City: Manchester
Menu Dishes: 8
Reviews: 5
"We chose to eat here because they were offering 15% off on production of Coldplay tickets also it looked like a really nice place and had a good menu. It took a while for someone to come and take our order and that was the beginning of a catalogue of delays. Firstly the drinks. We did receive an apology, delay was down to a till issue, not sure why this would affect a drinks order but we had an apology so that was fine. Orders started to come from the kitchen and the servers had no idea who they were for they were asking each table what they had ordered. Finally after what was at least 45 mins after ordering my partner received his burger and I was asked what I had ordered and was told it was on it's way. This continued for another 20 mins at least. We finally had an apology from Marie from food and beverage who was just helping out she was not part of the restaurant, who said that she would not insult our intelligence by trying to give us an excuse it was just rubbish what was occurring. I was then told that my order showed a curry which I hadn't ordered at all but at that point I was so hungry I would have had anything. My partner finished his meal and I still had not received mine. Luckily we ordered onion rings which also took an age to get to us so I could at least tuck into them. The situation was the same for all the tables around us. Once I eventually got my burger over an hour after first ordering it was absolutely delicious which was the restaurants only saving grace. We did not receive an apology from anyone in the restaurant and when we received the bill the 15% was not deducted so another delay. I'm hoping this was just a one off because if they do not improve the service then they could loose custom which would be a shame as the food is excellent."
All prices are estimates on menu.