Feversham Arms Verbena

Helmsley, YO62 5AQ, Ryedale, United Kingdom

🛍 Seafood, British, Fast Food, Vegetarian

4 💬 1489 Reviews
Feversham Arms Verbena

Phone: +441439770766

Address: Helmsley, YO62 5AQ, Ryedale, United Kingdom

City: Ryedale

Dishes: 11

Reviews: 1489

"My son treated myself and my husband to a gift voucher as a wedding anniversary gift for the Feversham Arms hotel. We decided to have lunch there. Long story short: we stayed at this hotel several years ago and it wasn’t a great experience. I really didn’t want to stay at the hotel or do anything more involved than have a simple lunch. Clearly, there’s no such thing as a simple lunch at the Feversham Arms. When we arrived at the Weathervane restaurant, there was just one other couple. Everywhere else in the hotel, bar, lounge etc where extremely quiet, not a single customer to be seen. We ordered our food, it arrived, it was ok. Not great, just ok. We both wanted a dessert, however, we waited half an hour before deciding that being ignored for half an hour was too much. We left the restaurant, and spoke to a member of staff behind the bar in fact there were 4 members of staff behind the bar! And not a single customer anywhere). We explained that we needed to leave as we’d waited for over half an hour without any staff in the restaurant. I explained about my gift voucher, and wanted to use it to pay the bill. The staff member told me that the full amount had to be spent as no change could be given. I explained it wasn’t our fault that we couldn’t spend the full amount because nobody came to take our dessert order, or more drinks. She said she could “give me some scones to take home”! I was flabbergasted. I refused her absurd offer and said I wanted another voucher for the unspent amount. She then offered a bottle of Prosecco. I explained we don’t drink alcohol, and repeated my request for another voucher. She went away and returned saying she couldn’t find anyone to ask. A young lad behind the bar said he’d only started there that day, as had a few other members of staff. Apparently there was a general manager , a deputy manager, and food and beverage manager on duty. Where were they hiding? They should be training the staff. A restaurant should not be left unattended. Customer service at this hotel is non existent. Little has changed in the several years since our last visit. We will never give our custom to this place again. I left with a voucher for the unspent amount and I will give it away. I just didn’t want the hotel to keep the money. I would not recommend this place to anyone, either as a hotel or as a restaurant. Very, very poor."

Menu - 11 options

All prices are estimates.

Sondheim022 Sondheim022

One of the best meals we’ve had in a long time. Lovely warm welcome Great choice at each course (including an entirely separate vegetarian menu) Every dish was outstanding The service was attentive, friendly and professional Really cannot fault anything. We will be back! Thank you

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Reviews

LB6931
LB6931

I am reviewing the £64 three-course table d'hôte menu at this restaurant. The food we enjoyed was exceptional in quality and presentation, earning the restaurant its well-deserved two AA Rosettes. However, the front of house staff, including the reception team, could benefit from additional training in order to match the high standard set by the kitchen. Despite this, I highly recommend this restaurant to food enthusiasts.


91coling
91coling

Visited this restaurant with friends. As soon as we entered the hotel staff asked if we needed assistance. Hotel has its own car park and lift up to the hotel. Relaxed in the bar with a drink prior to being seated at our table. I had the steak tartare as a starter. Never had this before but delicious and will have again. I had fish as the main course flavoured with mussels and herb crusted. Delicious. Finally for dessert I had the chocolate fondant. Lovely liquid chocolate in the middle. I will be definitely be going to this restaurant again.


dianeamite
dianeamite

We enjoyed a three-course dinner at this restaurant. The cost was £64 per person, but it was definitely worth it. I started with sea trout, followed by lamb, both of which were delicious. My wife had a chicken terrine for her starter and halibut for her main, and she enjoyed both dishes. For dessert, my wife had a cloutie dumpling which was very filling, and I had a raspberry parfait with honey and whiskey. The flavors were interesting, but I managed to finish it. All the dishes were beautifully presented, and it was nice to see the chef experimenting with unique combinations without going too far.


Gillian
Gillian

Can’t praise staff highly enough for all the effort they went to to make a 70th birthday celebration special. The lady, whose birthday it was, had a number of dietary requirements. Most places, where we have previously eaten, pay little more than lip service when they say they cater for dietary requirements but, having made prior contact and spoken to the chef, here they produced a delicious 3 course meal which the whole group were able to enjoy. The staff were pleasant, efficient and attentive. The ambience was very pleasant and we couldn’t have asked for a more enjoyable celebratory experience from start to finish.


katiepJ6487YE
katiepJ6487YE

My friends and I visited the Feversham Arms in August and were extremely disappointed with the level of service we received. We even reached out to the manager about our experience, but received no response. I would not recommend this restaurant. 1) The service was very poor, as we had to repeatedly ask for drinks and were not offered the wine pairing/menu as requested. 2) We all ordered the taster menu, but the dishes were not properly explained to us and were simply placed in front of us. 3) Despite informing the waiter of my severe nut allergy, I was still served a dessert with hazelnuts and hazelnut ice cream. Thankfully, I caught the mistake in time, but it was a potentially dangerou...


Sportykid007
Sportykid007

Having heard good reviews about this place we decided to visit we was going to attend spa as well but weather was too cold so decided upon just food The mains were fine had lamb and steak there was little choice on the menu we ordered a warm chocolate brownie with vanilla ice cream however was served a cold brownie and I think was a salted caramel ice cream when I pointed out the error I was told I hadn’t read it properly the waiter then produced a menu and stated I was indeed wrong, until I highlighted to him it was indeed him that was wrong as clearly stated below the title warm with vanilla, he offered to get a replacement I said it’s fine as was spoiled already On receiving the bill they...


433dinaht
433dinaht

We visited the Feversham on 19th august for afternoon tea, we have previously been before on a few occasions and never had any issues! However I called the day before(I know it was abit short notice but thought I’d try my luck) to ask if we could add an extra onto the afternoon tea making the total of people 5, but was told they could not accommodate. I accepted this as thought they must be really busy! However upon being shown to our table there was only one other family in 3/4people, so not sure why they could not accommodate must not want the business! Our afternoon tea arrived all on individual stands looked lovely! But we were quite disappointed the 4 finger sandwiches would have not ev...


pdv658976
pdv658976

Not good enough ! Four of us looked forward to a high quality experience— service, food and immaculate professional standards—— none of these were achieved. With the only choice offered a £64 a head 3 course with 5 or 6 choices for each section. We were not warmly welcomed nor asked if we would like to sit in the lounge for a pre meal drink but simply shown to the acceptable table . On the side we were given a muse bouche and our options were taken correctly. Our starters were satisfactory without being outstanding—— partridge was tough but others no complaints except the waiter did not no the correct etiquette of how to each diner without leaning across guests. We all have experience of vis...


Foodielover61
Foodielover61

My son treated myself and my husband to a gift voucher as a wedding anniversary gift for the Feversham Arms hotel. We decided to have lunch there. Long story short: we stayed at this hotel several years ago and it wasn’t a great experience. I really didn’t want to stay at the hotel or do anything more involved than have a simple lunch. Clearly, there’s no such thing as a simple lunch at the Feversham Arms. When we arrived at the Weathervane restaurant, there was just one other couple. Everywhere else in the hotel, bar, lounge etc where extremely quiet, not a single customer to be seen. We ordered our food, it arrived, it was ok. Not great, just ok. We both wanted a dessert, however, we waite...

Categories

  • Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite!
  • British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.
  • Vegetarian Delight in our vibrant collection of vegetarian dishes, crafted with the freshest greens, rich flavors, and savory spices. Enjoy a wholesome, delectable plate that celebrates nature's finest ingredients.

Amenities

  • Seating
  • Free Wifi
  • Reservations
  • Valet Parking

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