Ord House Lounge Grill

East Ord, Berwick-Upon-Tweed, United Kingdom, TD15 2XG, Berwick-Upon-Tweed

🛍 Sushi, Mexican, Seafood, Fast Food

4.4 💬 1304 Reviews
Ord House Lounge Grill

Phone: +443300050121,+441289305288

Address: East Ord, Berwick-upon-Tweed, United Kingdom, TD15 2XG, Berwick-Upon-Tweed

City: Berwick-Upon-Tweed

Menu Dishes: 13

Reviews: 1304

Website: https://maguirescountryparks.co.uk/bar-grill/

"This was the worst restaurant experience I have ever had. It took 1 hour and 20 minutes to receive the worst burger and chips I have ever seen. It was like a meal for a dog, and the customer service was the worst I have ever experienced. The manager didn't even come to speak to me when I complained. I had to ask for a refund as the experience made me sick and angry. I will not be returning to this place. It was a complete disappointment."

Full menu - 13 options

All prices are estimates on menu.

Dessert

Salads

Indian

Burger

Entrées

Mexican-American Food

Fish Dishes

Chicken

Deborah Deborah

Service: Dining in Meal Type: Lunch Price per person: £10-20 Food rating: 5 Service rating: 5 Atmosphere rating: 5

Address

Show Map

Reviews

Malcolm
Malcolm

Nice carvery Service: Dine in Meal type: Dinner Price per person: £30–40 Food: 4 Service: 4 Atmosphere: 5 Recommended dishes: Sunday Carvery


Gillian
Gillian

Excellent place food was really good and reasonably priced. Staff and management first class Service: Dine in Meal type: Dinner Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 5


Jakub
Jakub

Went for a dinner with a few friends, the waitress promptly ignored us after clearly seeing us walking by and looking at her. Left after 15 minutes without even seeing the menu. Service: 1 Atmosphere: 3 View menu


Marek
Marek

Sat there for about 20 minutes, nobody came to serve us. There were about 7 other people at 2 tables, 5 of them already leaving. The staff chattered amongst themselves and completely ignored us. Service: Dine in Service: 1


Tam
Tam

This restaurant is a delightful spot to enjoy a meal. The staff is extremely friendly and the prices are fair. I would highly recommend it for a nice dinner out. The overall rating for the food, service, and atmosphere is a perfect 5.


Cerys
Cerys

Enjoy a delicious lunch at this restaurant, with prices ranging from £10 to £20 per person. The food and service both received a rating of 4, while the atmosphere was rated a 3. Be sure to try the Sunday Carvery, as it comes highly recommended. View menu


User
User

Whether you prefer the ambiance of the adult lounge or the comfortable, welcoming modern-themed family salon, Ord House is a fantastic place to dine. The food is reasonably priced and delicious, catering to both adults and children. The atmosphere is friendly and the staff is helpful. I frequent this restaurant often.


Kirsty
Kirsty

Parking: Disability parking right outside entrance. Kid-friendliness: Indoor children soft play Wheelchair accessibility: Level entrance with a lift to take you up to the restaurant. Service: Dine in Meal type: Dinner Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Chicken Curry Parking space: Plenty of parking Parking options: Free parking lot


User
User

This was the worst restaurant experience I have ever had. It took 1 hour and 20 minutes to receive the worst burger and chips I have ever seen. It was like a meal for a dog, and the customer service was the worst I have ever experienced. The manager didn't even come to speak to me when I complained. I had to ask for a refund as the experience made me sick and angry. I will not be returning to this place. It was a complete disappointment. View menu

Categories

  • Sushi Delight in our exquisite sushi selection, featuring fresh ingredients, expertly crafted rolls, and traditional nigiri. Each bite offers a harmonious blend of flavors, promising a true taste of Japan.
  • Mexican Authentic Mexican flavors await you with sizzling fajitas, savory tacos, zesty enchiladas, and fresh guacamole, all crafted with rich, traditional spices and served with vibrant sides. Enjoy a fiesta on your plate! View menu
  • Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite!
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.

Amenities

  • Wifi
  • Takeout
  • menu
  • Parking Area
  • menu
  • Outdoor Seating

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"Absolutely terrible! We were partly to blame for not recognizing the warning signs and continuing to order at this 'restaurant', despite all indications that it would be a bad experience. Even the lady at the lovely B&B where we were staying tried to warn us. When we mentioned we had booked a table at the Queens Head for dinner, she looked surprised and mentioned that if we didn't like anything on the menu, they could always make us sausage and chips. That should have been warning sign number one! We had booked a table based on the promise of 'quality' food and a fine dining experience, but when we arrived, the waitress seemed uninterested, didn't acknowledge our booking, and didn't even ask for our name. She directed us to a table with a chair practically on top of a fire hydrant and asked if it would be suitable. Warning sign number two! The laminated menu on our table had photos of cheap 'sharing nibble plates' for £2.50, and the rest of the menu consisted mainly of dirty fries and nachos. Warning sign number three! The waitress was clueless about the menu and unhelpful when we asked questions. When we asked about the chicken curry, she simply said it was 'just chicken' and when asked about side dishes, she just said 'vegetables'. When we asked what kind of vegetables, she gave us a confused shrug and said, 'they are just vegetables!' Warning sign number four! The carrot and coriander soup was the best dish we had, but the Salmon and Dill Fish cake starter was obviously a cheap frozen fish cake fried to death with a grey, fishless middle. The Vegetable Curry was flavorless and served so hot it was almost boiling, with a side of dry white rice. The Chicken Breast was cooked decently but served on slightly raw potato stacks. Most of the food seemed reheated. To top it off, the prices were astronomical - £10.95 for the fish cake starter, £23.95 for the chicken, and £17.95 for the curry - all steep prices for such poor quality food. We didn't stay for dessert. The bill came to nearly £70 for 2 courses and 2 drinks, which was the final insult. Not one waitress checked on our food, and when I left half of my main course untouched, she abruptly asked if I was finished and cleared our plates. Don't be fooled by the website promising a top-quality experience - steer clear of this place."