Phone: +33492047448,+33494867987,+33672544870
Address: 33 cours Gambetta, 83570 Cotignac, France
City: Cotignac
Dishes: 11
Reviews: 198
"I think that it’s important for a restaurant to know immediately when there is an issue with the food or service in order to have an opportunity to make a correction. Unfortunately, when one my friends had a health issue from the food at Café Paulette, we were met with a very ill-mannered response. When we visited a few weeks ago, my friend got something stuck in her throat from the food. The servers advised that she drink water and swallow bread to push it down. Although neither worked, we were sitting next to a doctor who overheard the conversation and helped remove the object, which we initially presumed was a large fish bone in the ceviche dish. After we paid the bill, we spoke to an older female and male server asking that the chef pay closer attention to the preparation of the food in order to avoid potential incidents in the future. In response, both of the servers questioned our backgrounds asking “Where are you from?” and responded by saying that “In France, fish comes with bones.” and “This isn’t a chicken dish.” Instead of an apology, both started joking about what could have resulted in a serious health issue. As we later found out, my friend ended up choking on the sharp stems of the “edible” flowers that were added to the dish (shown in the pictures). It was upsetting that neither server replied with an apology when we brought the issue to their attention, but responded in an extremely disrespectful manner so I think it’s important for future customers to be aware of this behaviour before deciding to visit Café Paulette."
All prices are estimates.