Phone: +441788541145
Address: 15 North Street, CV21 2AJ, Rugby, United Kingdom
City: Rugby
Menu Dishes: 35
Reviews: 1159
Website: https://www.pepes.co.uk/store/rugby
"I had written a review for our meal on the JustEat app. I described our dinner as it was. Extremely disappointing. The chicken does not taste grilled, it tastes likes it has been roasted and then reheated. The lettuce and vegetables in the side salad were so old and wet and limp it was inedible, and they forgot the sauce we paid for which after reading their reviews they leave things out of many meals. There are several complaints regarding this. The rice was just mediocre and tasteless. It could definitely be compared to microwaveable rice from the grocery store. The chips were decent though, but I’m sorry it takes more than that. It just is not good food. That’s the bottom line. But here is the kicker, and please read further. When I wrote this very similar review on their justeat page, they came back with “it was a collection order so make sure you are on time. My husband was there FIVE minutes early. Do not try to blame the customer for your subpar, really bad food!!! And you didn’t even offer to refund for the missing sauce. So not only is your food bad, you’re thieves. Please order from anywhere but here. I look forward to seeing their reply. It’s a shame we can’t answer back on here."
All prices are estimates on menu.