Pizza Hut - Menu

Junction Way, LL31 9XX, Conwy, United Kingdom

🛍 Pizza, Cafés, Mexican, Fast Food

3.5 💬 3825 Reviews
Pizza Hut

Phone: +441492584499

Address: Junction Way, LL31 9XX, Conwy, United Kingdom

City: Conwy

Menu Dishes: 14

Reviews: 3825

Website: https://www.pizzahut.co.uk/restaurants

"We are a family of 2 adults and 3 children ranging from 8 yrs to 17 yrs who are regular customers of pizza hut. After making a telephone booking in the afternoon 02/08/2023 for that evening we arrived and our booking wasn 't down, this wasn 't a major issue and it was soon resolved but it does make you feel very defensive of what 's to come. Once seated we got told its online orders through the mobile app, which ok was fine with us thats after having to log on to free WIFI before placing your order. We ordered a number of refills and a fruit cider along with our main meals, payment was made and we waited for our drinks. When the young lad brought over the glasses for the refills he then mumbled we don 't have cider I asked him for a alternative to be told they only have bud or Brewdog. So I settled for another refill and informed the lad the cider was £1.80 more to which I honestly couldn 't understand what his reply was no offer of refund or alternative was given. Since the interaction has now gone between customers and staff I recommend your staff speak alot more clearly and not muffle so you have to ask a number of times what they were saying. The food came and I cant really fault it at all everyone enjoyed it untill it was desert time. The children decided they wanted pudding so I went back on the app to order these and it gave me the option to serve them NOW to which I thought great the kids will have them shortly. To then have to ask after 35 minutes where they are again, i needed the young girl to answer me twice as I couldn 't understand her first answer). I feel regular checks on the toilets for cleanliness and to stock up on toilet rolls should be more frequent as my young boy needed to use the bathroom and there was no toilet roll in the cubicle so he had to use the disabled facilities. Lastly the young girl in charge of the crew was chewing gum throughout our visit which to me is very unprofessional. We used to be regular customers spending alot of money each time but unfortunately we will not be returning anytime soon."

Full menu - 14 options

All prices are estimates on menu.

Pizza

Main Courses

Salads

Dessert

Fried Potatoes

Bread

Pizza Snacks

Sandwiches

Chicken

Ceris Ceris

Brilliant service, clean, great food. Staff were amazing. Children loved the self service drinks and ice cream factory.

Address

Show Map

Reviews

Getaway11807831697
Getaway11807831697

Food was great and employees were lovely however bathroom floors where sticky,Crisps were stale at the salad bar and the bowls under the salad bar where dirty.


sameslom
sameslom

The pizza had a disappointing lack of triple cheese. It seemed like there was less cheese than usual, which was a letdown. I had high expectations for Pizza Hut, but unfortunately, this visit did not meet them.


Amy
Amy

Food was ok but could have been warmer . Main issue I’d say is staff and service . If you are unhappy in your job and have no time for customers then leave . Absolutely miserable and made to feel like they had no time... View menu


ilovewritingreviews1
ilovewritingreviews1

They weren’t kidding when they called the pizza base THIN was like eating a piece of paper It was absolutely freezing in there but the Pepsi max was nice they also lacked variety of sauces very disappointed used to be great


Gaz1111
Gaz1111

It's a shame because we used to be regular customers because the kids enjoyed it, even though the husband and I often found service and food not up to scratch. However, we will no longer be returning now that Pizza Hut is cashless and all the faff of ordering via phone etc, it's sad.


Steven
Steven

We arrived 7pm on Sat night having booked a table for 3. We were warmly welcomed at the door and shown to the table. Service was great, food was amazing, 2 x Sharing Pizzas, Sides, Salad and Puds: . Very big thanks to the hard working staff who are a credit to Pizza Hut. Steven, Christine and Maisie. View menu


Paul
Paul

Special shout out to our waiters on this evening, 26th September 2023. We were seated very quickly, a young lad called Dylan took our orders when we were ready, he made us feel very welcome and his attitude was exemplary. The food was served to our table by another guy (didn't get his name sadly) who was also very friendly and professional. Thanks to those who prepared the food also, my family and I (6 of us) all got our meals at the same time which were delicious. Thanks.


UtopiaNorthWales
UtopiaNorthWales

We have used Pizza Hut Llandudno Junction for many years, mainly takeaway and on line. Never a problem, food always piping hot and the staff are always so friendly. I visited for a dine in last weekend, in between watching a couple of films showing nearby. I was treated like royalty by Dylan and Caitlin, who recognised me as soon as arrived. I was shown to a nice booth, the deals were explained and my order taken. As always food was great and their service was just right, checking that I was happy with everything. I explained to Mat the Manager, again a very helpful person, what a good team he had and he grudgingly agreed with a smile! I had a very enjoyable evening and I recommend 100%!


chezgregs
chezgregs

We are a family of 2 adults and 3 children ranging from 8 yrs to 17 yrs who are regular customers of pizza hut. After making a telephone booking in the afternoon 02/08/2023 for that evening we arrived and our booking wasn 't down, this wasn 't a major issue and it was soon resolved but it does make you feel very defensive of what 's to come. Once seated we got told its online orders through the mobile app, which ok was fine with us thats after having to log on to free WIFI before placing your order. We ordered a number of refills and a fruit cider along with our main meals, payment was made and we waited for our drinks. When the young lad brought over the glasses for the refills he then mumb... View menu

Categories

  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time.
  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere. View menu
  • Mexican Authentic Mexican flavors await you with sizzling fajitas, savory tacos, zesty enchiladas, and fresh guacamole, all crafted with rich, traditional spices and served with vibrant sides. Enjoy a fiesta on your plate!
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.

Amenities

  • Wifi
  • Takeout
  • menu
  • Seating
  • menu
  • Takeaway

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"Whenever I get the inclination to write a review it’s usually because it’s so good and I want to shout about my experience to everyone… however this is not my usual 5* recommendation! As locals we have visited this cafe on a few occasions for breakfast or a coffee stop. It’s a great location, nice decor, dog friendly and delicious food. What’s not to like? Well, the staff, or more specifically the owner! She lacks any customer service skills, she smiles through gritted teeth, orders her staff around while she stands observing (or waiting for an argument . Each time we’ve visited she’s had an issue with something. Once she argued with me because I asked for my latte to be served in a cup rather than a tall glass. She proceeded to try and educate me on coffee making (I’m barista trained ! She reluctantly gave me it to me in a mug with a jug of extra milk which wouldn’t fit into the mug anyway! More recently we arrived, it was quiet, and chose to sit in the window (the largest table as we had our dog and didn’t want him to be in the way. She rushed over and demanded we sat at another table because she “couldn’t afford for us to take up a larger table”. We moved without an issue but she was very confrontational (as always and made the rest of our dining experience uncomfortable. So uncomfortable in fact that despite being ravenous we almost didn’t order. The cafe remained quiet throughout our time there, plenty of empty tables and yet she proceeded to use the larger window table to accommodate her staff, herself and a friend who popped in. How is that fair? So my advice to you as a fellow catering/ hospitality manager is… Learn from your Trip Advisor feedback, Book yourself on a free customer service course and lead by example and if you are worried about costs reduce the number of staff. 5 staff on duty in a cafe that seats approx 25 people at full capacity is not needed. Maybe the owner should put her feet up at home and let the lovely younger people do their thing. They all look so nervous around her and are almost too afraid to speak. I’m sure they’d do a far better job without her monitoring their every move. Even the Chef (her husband maybe? looks petrified of her!! Certain people are not cut out for customer facing roles and she is one of them! I’m pretty sure she doesn’t read any of these reviews as she’s been like this since my first visit 5 years ago!! What a shame. This place could be a thriving business and a welcoming village cafe but I’m sure her confrontational attitude and unwelcoming nature put people off from returning. Such a shame as the food and coffee are delightful"