Phone: +441908331883
Address: 5 12th Street, Milton Keynes MK9 3PU, United Kingdom
City: Milton Keynes
Dishes: 17
Reviews: 5317
Website: http://www.taipan-mk.co.uk
"This is such a mixed bag review and really hope that the owners of this restaurant read this as it is really important for basic customer service. We had a table of 6 booked for 9pm, as much as I know this is late they were very willing to take our booking. We arrived and said that we had a booking and this young woman huffed and puffed at us. I thought there and then this isn’t going to work out too well! She showed us to the table and literally chucked the menus to the middle of the table. We couldn’t be any more of an inconvenience to her. Two of our friends were going to be 10 minutes late and let her know, as you can imagine this went down like a sack of spuds! She said that the rest of us should order and they can order when they arrive. We decided to go with the Hong Kong set menu. Our friends arrived at 21:08 and told them that they can only order a main, no starter. I we were out to celebrate my husband’s birthday so really didn’t want to make a fuss as only felt it would fall on deaf ears. As our friends didn’t want to make a fuss either they just went along with it and she stood over them the whole time until they ordered. Our starters arrived and they are huge portions, so could easily share with our friends that were late, but their main came out at the same time. It was so frustrating. The food is absolutely beautiful, but the service completely spoiled it for us. I am so shocked that we were treated like that. The only reprieve we had was another young waiter and he was really good and made sure that we got drinks throughout the time we were there. We have been to the taipan on many occasions and never had such awful service, it really is such a shame."
All prices are estimates.