Phone: +443304605501,+443446920225,+441214541930
Address: Hagley, Birmingham, United Kingdom
City: Birmingham
Menu Dishes: 9
Reviews: 18689
"Family meal for my son 's birthday, our server was polite and alert when we needed him, the drinks were slow to arrive even though it was not busy, the starters arrived mostly OK apart from the salad garnish which had browned and wilted looked like yesterday 's lettuce, The mains arrived not entirely at the same time, when we were finally all presented with our meals that 's when it really did all go wrong, my Ultimate grill had stone cold grilled corn, the steak which was ordered medium rare was cold unevenly cooked and grey, the chicken was slightly warmer but also unacceptable so that was sent back, my daughter then discovered that her Frank 's redd hot chicken burger was not just charred it was charcoal on the one side so that was also returned, the cheese and bacon fries were also returned as the bacon bits In it were barely cooked (and that 's not because I 'm a if it 's not crispy it 's not cooked bacon person how the kitchen could send these meals out in this condition is beyond belief especially the person who knowingly sent the charcoal chicken, as the rest of our party had finished eating we refused any replacements, The bill was rectified to remove the bad meals and a discount applied to the rest, if only the kitchen staff were as well trained and bothered about the diner 's experience as the floor and wait staff are, all 3 stars in my rating are awarded to them and most definitely NOT the kitchen."
All prices are estimates on menu.