Phone: +441969667999
Address: Main Street, Richmondshire, United Kingdom
City: Richmondshire
Dishes: 8
Reviews: 554
Website: http://baytreecafe.com/
"I visited this cafe today. Ordered a latte and cake. The coffee tasted like cheap instant or something that had sat in a jug for too long. I was prepared to let that pass. I took a fork full of the Victoria sandwich cake I ordered. It was clearly dry bordering on stale. A person, I presume may have been the owner walked past my table, so I discretely mentioned that the cake was dry. Whereupon, with a glare and without a word she grabbed it off my table and slung it towards the waitress, who looked acutely embarrassed. And with her back to me marched into the kitchen. The waitress came up to my table not knowing quite what to do or say, and said that I didn't have to pay for the cake. I decided to leave, and leave the coffee too. I asked her to let her manager know how rudely I had been treated. She was very sympathetic and said she wasn't going to charge me for the coffee either. We live locally and we will never use this cafe again, and will ensure that I pass on my disgust to everyone I know. I cannot think of any time that I have been subjected to worse customer care. I suggest if you want to experience a rude, ignorant manner and poor food, you try this place."
All prices are estimates.