The Drapers Arms - Menu

1-2 Sun Street, Canterbury, United Kingdom

🛍 Cafe, Sushi, Dining, British

3.6 💬 30 Reviews
The Drapers Arms

Phone: +441227479111

Address: 1-2 Sun Street, Canterbury, United Kingdom

City: Canterbury

Menu Dishes: 35

Reviews: 30

Website: http://drapersarmscanterbury.co.uk/

"We were a party of seven celebrating a special event. We knew Deakins was under new ownership and had heard good things, so we decided to give it a try. At the first order of drinks, we should have taken it as a sign...There were two incorrect drinks. We had about 3 4 rounds throughout the evening and every single round, there was at least one that had to be sent back because it was incorrect. When the starters arrived things definitely looked up! They were all correct and all delicious! But then came the problem...the person we were celebrating ordered a steak cooked Medium. When she cut into it, it was pouring blood and bright read inside. She didn 't want to complain, but the rest of the table insisted she send it back. She did. It came back again a few minutes later and was still bright red inside. It got sent back again. bottom line, it was sent back 3 times and they continued to fire the same piece of meat. By the 4th time, everyone else at the table had finished eating and the steak came back tough completely well done inside I am sure the chef was frustrated at that point so he just cooked it until it was rubber. We requested to see the manager. We were told the 'Manager was too busy to come by, but authorized a 30% discount on the steak '. That was unacceptable and at this point, our celebration had been taken over by a disgust for the poor service and lack of care by the manager. Now, I will say, our poor server was lovely and friendly throughout and we really felt sorry for her since it wasn 't her fault. A manager finally camy by our table after numerous requests. He then threw the server under the bus by denying that he had sent her out with a paltry discount as a service recovery. We were not impressed whatsoever by him or his lack of care to his staff customers. He did eventually remove the steak from the bill. Unfortunately, at this point, the entire experience was overshadowed with a sour note by his lack of care."

Full menu - 35 options

All prices are estimates on menu.

Mains

Starters

Dessert

Sandwiches

Entrées

Seafood

Side Dishes

Fish Dishes

Salads

Salad

Chicken

Meat

Brunch

Pasta

Course 1

Brunch Delights

Dinner Accompaniments

Light

Roasts

Main Course

Bar Menu

User User

Lovely food with friendly staff. Limited menu choices compared to previous.

Address

Show Map

Reviews

User
User

very limited menu and terrible service. OK as cash, but not as a place to eat.


User
User

Great family sunday lunch, good food, good wine, good atmosphere. Will be coming back.


User
User

My friends and I had a lovely meal. The food was delicious and the service was excellent. The staff was very friendly. We will definitely return. View menu


User
User

Service has gone downhill it’s a shame, for three of us to eat the bill was incorrect and no one wanted to take responsibility so we ended up paying more


User
User

We had a wonderful dining experience! We shared a few appetizers, and the dirty fries were amazing. The popcorn squid was also incredible. I can't wait for the main course to arrive!


User
User

We chose this restaurant based on the menu listed on OpenTable. However, upon arrival, it was evident that the menu bore no resemblance to what was online, and there was no vegan option available. The staff mentioned that OpenTable has not been keeping the menu updated. As a result, we ended up leaving without placing an order. The restaurant was empty, and the staff was apologetic about the situation. View menu


User
User

Food was great, excellent Sunday Roast. Service was unfortunately a bit sketchy we waited for our plates for far too long after our food had arrived, and our sauces arrived when we’d almost finished eating. The quality of the produce and food however overshadowed the general shortcomings of the front of house. This is clearly a kitchen that knows their stuff, and we’ll go again. Not quite as good as Deeson’s, which is opposite, but a very good addition to town.


User
User

Been open for only 2 weeks but staff clearly aren’t learning fast. They just put the bottles of water and wine on the table, don’t even open them never mind pour them. They also do not inform customers of what’s unavailable before ordering. Calamari over cooked, parsnip soup too spicy, no bread with terrine, burger bap “feels” stale on outside both times I’ve had it but it isn’t stale. Burger meat and garnish is delicious however, as are the chips. Everything very clean. Not sure what door to go in and out, seems they swap between the one opposite Deesons and the one opposite Chocolate Cafe. Extremely surprised to see 10% service added to bill automatically even for tables of 2. It’s apparen...


User
User

We were a party of seven celebrating a special event. We knew Deakins was under new ownership and had heard good things, so we decided to give it a try. At the first order of drinks, we should have taken it as a sign...There were two incorrect drinks. We had about 3 4 rounds throughout the evening and every single round, there was at least one that had to be sent back because it was incorrect. When the starters arrived things definitely looked up! They were all correct and all delicious! But then came the problem...the person we were celebrating ordered a steak cooked Medium. When she cut into it, it was pouring blood and bright read inside. She didn 't want to complain, but the rest of the... View menu

Categories

  • Cafe Indulge in our vibrant cafe selection, offering an array of freshly brewed coffees, artisanal teas, and delectable pastries, paired with cozy ambiance for a delightful dining experience.
  • Sushi Delight in our exquisite sushi selection, featuring fresh ingredients, expertly crafted rolls, and traditional nigiri. Each bite offers a harmonious blend of flavors, promising a true taste of Japan. View menu
  • Dining Enjoy a diverse dining experience with an array of delectable dishes crafted from the finest ingredients, pleasing both classic and adventurous palates, in a warm and inviting atmosphere.
  • British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.

Amenities

  • Beer
  • Cafe
  • menu
  • Wine
  • menu
  • Visa Card

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"After never visiting Canterbury before we where looking for somewhere to have a late lunch, we came across this place which looked ok, upon entering the back room we were offered to take a seat in the front area and someone will be with us. We asked what food there was and we where sarcastically shown the food on the blackboard, after choosing what we wanted the polite man went off and put the order in. We did feel that because the man had asked a couple of questions to another member of staff that he was spoke down too a bit. Anyway after placing the order and what we wanted the food came out it wasn’t correct but because it seemed like we were going to interrupt the people in the back room we just took what we had. It was nice food though. When we went to pay we hadn’t noticed that there wasn’t a price list so when we asked for the bill we were told that it was donation, what we thought was enough, it wasn’t posted anywhere and it took us by surprise as we where standing at the till, I was going to pay in cash but was told they don’t take cash so I had to give my donation in card by telling the person how much we where donating. After plucking a figure out of air as we wasn’t prepared we paid and left. Upon leaving we felt that the person we paid thought we hadn’t paid enough and wasn’t happy with the amount but after working out what we would have paid properly we worked out that we had paid more than what it might have been if there was a proper price on everything. Overall it has a great ethos and it’s great for giving people the experience that they need to be in a working environment but they need to show the price or tell customers first that it’s donations and card only."