The Erskine Arms - Menu

Rosehill Street, Conwy I-LL32 8LD, United Kingdom

🛍 Pub, Kebab, Cafés, Asiatic

4.5 💬 8009 Reviews
The Erskine Arms

Phone: +441492593535

Address: Rosehill Street, Conwy I-LL32 8LD, United Kingdom

City: Conwy

Menu Dishes: 11

Reviews: 8009

Website: http://www.erskinearms.co.uk

"Confused, we approached the man we had spoken to on the phone, hoping for some assistance—or at the very least, an apology for the misinformation. Instead, we were met with indifference and rudeness. He casually informed us that they were fully booked, as if we hadn’t just called and received the opposite assurance. When we expressed our frustration and disappointment, seeking a resolution, he simply turned his back on us. This was a clear display of disrespect and unprofessionalism. We were left standing there, feeling humiliated and frustrated, as he moved on to attend to other customers, completely ignoring the situation we were in. The lack of accountability and sheer rudeness was shocking. Not only did this establishment waste our time, but they also showed a complete disregard for their customers. It would have been fair and professional to inform us that there was a chance we might not get a table, instead of making false promises and leaving us stranded. I am appalled by the lack of customer service and basic decency displayed by the staff at this place. It's evident that they do not value their customers or care about delivering a good experience. I strongly advise against visiting this establishment unless you want to be disrespected and left feeling frustrated."

Full menu - 11 options

All prices are estimates on menu.

Dessert

Main Courses

Soups

Mexican-American Food

Vegetarian

Potatoes

Fish Dishes

Indian

Al Forno*

Jade Jade

Great food, the Welsh pie was very tasty. Decent selection of beers also. Would go back

Address

Show Map

Reviews

Nadine
Nadine

Walked in just for a drink. Tasty beer in a amazing atmosphere Hotel highlights: Quiet, Great value


ryan
ryan

Was lucky enough to get in here for sunday lunch, great service, friendly staff, beautiful decor, food was incredible. The bloke playing the piano set a lovely mood, highly recommend and will be returning. Service: 5 Location: 5


Fi
Fi

I stopped by for an evening meal and had the best cod loin I've ever tasted. It was cooked perfectly and served with a light cauliflower puree, mussels, and samphire. Thank you—it was a much-appreciated meal after a rainy day exploring beautiful castles. View menu


Keith
Keith

Sunday lunch: Lovely atmosphere with a live pianist this afternoon. We had the Sunday roast amazing! Great quality. Book in advance if you want a restaurant table. We sat by the bar since the restaurant was fully booked and it was a great experience. Service: 5 Location: 5


Rich
Rich

Rooms: Lovely rooms. Lovely spacious room with a view overlooking the walls Nearby activities: Lots to see and do in Conwy town centre. Walkability: Easy to walk about, see the sights and the castle walls Food drinks: Great beers and drinks available and has a really good breakfast and outstanding evening meal. Rooms: 5 Service: 5


CH
CH

Did not stay at the hotel. Often come here as our favourite place to eat in Conwy. Can get busy at times, have had a lovely lunch and dinner here. Great local beer, good nonalcoholic drinks for those who need it, and tasty local food thoughtfully made with good portions. Really solid place to go. Do make reservations if you need to eat in the dining room! I think it's also dog-friendly which is useful if you have a furry friend! Patio is really nice when it's sunny out as well. View menu


User
User

My wife and I recently stayed at the Erskine Arms, and we had an excellent experience. Here’s why: it's centrally located in the heart of Conwy, a historic city that is perfect for exploring not only its medieval attractions but also the wider region of North Wales. The staff is friendly and welcoming, and the rooms are impeccably clean, as is the hotel overall. The quality of the food is exceptional; we enjoyed two evening meals there during our three-night stay! A top tip: be sure to reserve a table in advance! We've stayed in many hotels, and this one is definitely among our top favorites – it truly deserves five stars!


Lee
Lee

I did encounter some minor issues during my visits, which is why I'm giving it a 4-star rating. They apparently don't serve cocktails, at least not the ones I requested. Recently, I asked for an Espresso Martini, and the bartender politely declined, saying they don’t make cocktails. Fair enough, so I opted for a pint instead. However, the next day when my wife asked for an Aperol Spritz, they promptly made it for her. To me, an Aperol Spritz is still a cocktail. I wouldn’t mind if I had asked for something more obscure, but an Espresso Martini is hardly in the same league as a Sex on the Beach! On our last visit, we walked by the pub and peeked inside to check for seating. It didn’t look bu...


Tania
Tania

Confused, we approached the man we had spoken to on the phone, hoping for some assistance—or at the very least, an apology for the misinformation. Instead, we were met with indifference and rudeness. He casually informed us that they were fully booked, as if we hadn’t just called and received the opposite assurance. When we expressed our frustration and disappointment, seeking a resolution, he simply turned his back on us. This was a clear display of disrespect and unprofessionalism. We were left standing there, feeling humiliated and frustrated, as he moved on to attend to other customers, completely ignoring the situation we were in. The lack of accountability and sheer rudeness was shock... View menu

Categories

  • Pub Enjoy a lively atmosphere with our classic pub favorites. From hearty burgers and fish 'n' chips to savory pies and craft brews, our menu promises a cozy experience ideal for unwinding with friends.
  • Kebab Savor our delicious kebabs, expertly grilled and bursting with flavor. Choose from a variety of meats and vibrant spices, served with fresh sides. Perfect for a satisfying and flavorful meal. View menu
  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
  • Asiatic

Amenities

  • Wifi
  • Outdoor Seating
  • menu
  • Wheelchair Accessible
  • menu

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