Phone: +442089862732,+442077911301
Address: United Kingdom, E8 1EN, Hackney
City: Hackney
Menu Dishes: 10
Reviews: 2418
Website: https://www.oldshiphackney.com/?utm_source=gmb&utm_medium=organic&utm_campaign=homepage
"I had a very disappointing experience at The Old Ship. I had booked a table online for 12:30 until 2:15 for a work lunch, to accommodate colleagues from other offices. However, the restaurant changed the reservation to only until 1:30, although this information was stated in the confirmation email (which I did not thoroughly read due to the subject line). No one contacted me to discuss the change, and we were abruptly asked to leave the table at 1:30 while we were still eating and drinking. Chaos ensued as we tried to pay while standing and the table was quickly reset for new guests. Two of my colleagues arrived at 1:15 and were also asked to leave before they could finish their meals. While the food was excellent, the customer service was lacking and my complaint email went unanswered."
All prices are estimates on menu.