"I've been wanting to go here for years because I love cheese just as much as the next person. We travelled over an hour to get there and pre booked our table during the week for Sunday. It didn't start well, the lady couldn't find our reservation and made us feel like she was annoyed at us, another server had to come over and find it, we got seated with out backs to the rest of the restaurant, didn't get told about any specials, had to ask for clean cutlery and didn't get an apology for it being dirty in the first place. We ordered our food and drinks, our food came and then they decided to go make the blackcurrant squash my partner ordered but they only brought a half pint out rather than the pint he asked for. I was about 3/4 the through my meal when my coffee finally arrived, again with no apology for it being so late. I ordered the sausage and mash and it was a bit bland, nothing really special about it, however my partner did enjoy his Sunday roast. We had barely put our knives and forks down before they were taking the dishes away whilst asking if we were finished. We were asked if we wanted anything else but we could barely finish answering before the server said, just the bill then. The bill came much faster than our drinks however it was wrong, so had to get that corrected. From walking in the door of the restaurant to walking out was less than 40 mins, we felt rushed and like we were interrupting their day and being an inconvenience by being paying customers. If you're travelling to visit the cheese factory, I'd recommend going into Hawes to find something to eat and avoiding Calverts restaurant all together."
