Phone: +34950460588
Address: Carretera Garrucha 204, 04621, Vera, Spain
City: Vera
Menu Dishes: 12
Reviews: 3100
"We are customers with this restaurant since it opened about 2004 and enjoyed many good meals. Last evening 21/10/2022 we had a terrible experience there. Having ordered our usual steak, when my steak was served it was undercooked and taken away to cook further. In the mean time an elderly big man (presumably drunk) staggered from his seat and fell on my husband, knocked him off his chair hitting his head on the table and landing on the floor which at this point was full of broken glass as the table was upended( my husband is in his 80th year) No response from management, staff cleaned up the mess and other very kind customers came to our assistance The manager then served me my steak which by then was dried up and tough as old boots and the best of it was we then received the bill in full without management even asking we’re we ok, which would have been good manners at the very least. We were very stressed and totally disappointed that management ignored the situation. We definitely would not recommend this restaurant after this horrific experience Mary"
All prices are estimates on menu.