Benihana At The Grange St Pauls

35-45 Carter Lane, City of London,Westminster, United Kingdom, EC4V 5DR, City of London,Westminster

🛍 Steak, Sushi, Indian, Japanese

3.6 💬 1472 Reviews
Benihana At The Grange St Pauls

Phone: +442070741001,+442070741000,+442072363999

Address: 35-45 Carter Lane, City Of London,Westminster, United Kingdom, EC4V 5DR, City of London,Westminster

City: City of London,Westminster

Menu Dishes: 35

Reviews: 1472

Website: http://www.benihanarestaurant.co.uk/

"SPOILER: AVOID THIS RESTAURANT IF YOU APPRECIATE GOOD SERVICEAs we were staying at the Grange Hotel at St Paul’s we decided to eat in and chose their Japanese restaurant Benihana. We booked for 7.30pm and were running a little late arriving at 7.45pm. A young lady greeted us, asked if we had booked which we confirmed we had, she then left explaining she would get the manager to attend to us. A couple of minutes passed whilst we observed that the restaurant was hardly busy with perhaps 12 covers. Then another young lady greeted us, again asking had we booked and again we confirmed we had and explained we were being seen to. We then waited another couple of minutes, admittedly by now feeling a little neglected. Just then the manager passed by us carrying two chairs and addressing us over his shoulder saying “I know you are waiting just give me a minute and I will be with you”. Sure enough a minute later the manager appeared, again asking whether we had booked, which we confirmed and then, upon checking the computer turned to us and in a surly tone said “You’re late, you should have been here at 7.30.” We were absolutely stunned, particularly given that a large part of the time lapse had been due to their lack of attention upon our arrival. Quite the most appalling service we have ever had and we had not yet managed to reach the table. Needless to say we walked out and ate at an excellent Japanese restaurant, Uramaya, down the road where we had not booked, and where we were warmly welcomed. Unfortunately this restaurant completely lets down an otherwise excellent hotel."

Full menu - 35 options

All prices are estimates on menu.

Specialties Dinners

Side Orders

Seafood

Desserts

Sushi

Famous Hot Subs

Lunch

Inside Out Rolls - Sushi

Extras

Boxes

Beef Dishes

Our Chef Suggests

Appetizer

Traditional Hibachi Lunches

Appetiser

From The Ocean

Starters & Side Dishes

Entrées

Salads

Nigiri Sushi

Main Course Served With

Benihana "Traditional" Dinners

Hibachi Dinner Entrée - Traditional

Specialties Dessert

Sashimi Selection

From Our Kitchen

Starters

Ginora Ginora

Was just ok. No real highlights to write about. Not sure that I would visit again.

Address

Show Map

Reviews

DavidC
DavidC

All round great experience. Thanks to our excellent chef who provided great entertainment.


OlumideO
OlumideO

Fantastic service and the chef, Jessica was excellent. My daughter had a fabulous time because of her .


SGant25
SGant25

Enjoyed lunchtime visit, food good, brilliant chef very entertaining and chatty. Food good would recommend. View menu


luqingW
luqingW

Wayu beef only from Australia Chef finished everything too quickly. Fillet beef is not good. Overall experience is not enjoyable.


FoodieRush
FoodieRush

The food was excellent, the chef was fantastic, and it was a lovely date night for my partner and me. However, I do think it was a bit pricey for the portion sizes. Despite that, it's a nice place with a great atmosphere.


Ponderosa111
Ponderosa111

The service at this restaurant was inhospitable, with the bartenders glaring at us all night. However, the chef's cuisine was exceptional. When we requested to have the service charge removed after settling our bill, the waitress seemed offended. The overall atmosphere was lacking and disappointing. View menu


siennac
siennac

Excruciatingly slow service despite empty restaurant and staff standing about doing nothing. Terrible food, flavourless. Everybody very hungry but nobody enjoyed the food. I had a steak and lobster combination for £50 that tasted like something you’d find in a buffet at an all you can eat sort of place. Incredibly expensive. Miserable decor. Half arsed table service. Bored chef. Bad food.


479DavidW
479DavidW

Visited this restaurant for the first time and after this experience, we won’t be returning. Tried a number of times to order a bottle of wine, only to be told they didn’t have any of them. Overall the service was lacklustre and it really felt like the waiting staff just didn’t want to be there. The one plus was the food and the chef at the table was warm and engaging. Overall there are much better restaurants in the area, that will make you feel welcome and that they want your business. Very disappointing.


lisah473
lisah473

SPOILER: AVOID THIS RESTAURANT IF YOU APPRECIATE GOOD SERVICEAs we were staying at the Grange Hotel at St Paul’s we decided to eat in and chose their Japanese restaurant Benihana. We booked for 7.30pm and were running a little late arriving at 7.45pm. A young lady greeted us, asked if we had booked which we confirmed we had, she then left explaining she would get the manager to attend to us. A couple of minutes passed whilst we observed that the restaurant was hardly busy with perhaps 12 covers. Then another young lady greeted us, again asking had we booked and again we confirmed we had and explained we were being seen to. We then waited another couple of minutes, admittedly by now feeling a... View menu

Categories

  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience.
  • Sushi Delight in our exquisite sushi selection, featuring fresh ingredients, expertly crafted rolls, and traditional nigiri. Each bite offers a harmonious blend of flavors, promising a true taste of Japan. View menu
  • Indian Experience the vibrant flavors of India with our authentic dishes crafted from aromatic spices, fresh ingredients, and traditional recipes, offering a rich tapestry of taste with each mouthwatering bite.
  • Japanese Savor the essence of Japan with our selection of fresh sushi, flavorful ramen, and delicate sashimi. Each dish reflects authentic techniques and ingredients, delivering a genuine taste of Japanese culinary artistry.

Amenities

  • Amex
  • Wifi
  • menu
  • Beer
  • menu
  • Wine

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