Phone: +441639644600
Address: Westernmoor Road, Neath Port Talbot, United Kingdom
City: Neath Port Talbot
Dishes: 4
Reviews: 1272
Website: http://thecelticlodge.co.uk/
"If I could give a zero review I would but sadly Google doesn't give that option. What happened to giving a good level of customer service, what happened to transparency and honesty. There was absolutely no need for the night to have been ruined but the owner was not upfront at the time of booking. We were told that the room was booked until 1am. Which was very well received, we would have stayed continued supporting a local business and the revenue would have been well received, I would have thought...... but no it was sprung on us the goalposts had been changed and music had to be stopped by 11 and everyone was expected to leave at 11.45 due to the licence, but if we were reasonable then she would let us stay and use the bar (with no music) till 1am. None of this would have been an issue if we were told in advance but when the night is still young to have that sprung in you is very unwelcome. So sadly we became unreasonable, I wonder why? Is it because that message wasn't what we were told when booking, but again that was or fault because apparently booked until 1am doesn't mean that and you should check check anyway. Anyway safe to say i along with probably 60 local people will give the place a miss going forward. Very rude owners with no regard for the bride."
All prices are estimates.