Frankie Benny's New York Italian Restaurant Bar Basildon

The manager is so so rude, won’t be going there again, absolutely shocking service, all the other staff was so polite and welcoming

eating was fantastic and only from the beautiful, welcoming staff had a really friendly waitress that made the meal from a real tasty, fast service!

Cheap food, cheap service, no draught beer, AGAIN, no more chances. Will not be going there again. Only went this time because it was my great grandaughters birthday and she wanted to go for the desert. View menu

Me and my husband went for our baby girls 1st birthday lunch,told the waitress today is her birthday...but unfortunately we havent received anything form the staff like a tiny dessert or a fruit for her birthday .that was sad..said to the waitress I am not happy about that at all when paid the bill.

My experience was very good , staff were excellent, polite and nice people .Atmosphere was great to pleasant venue and location. The food was average at best portions was small asked for my Sirloin was meant to be medium rare came out overdone ! . Really let the night down for me . Spent £108 in there for nothing special , I won’t be returning .

Visited for a family birthday and we ordered a variety of mains including the meat pizza, calzone and pasta carbonara. The food was really bad quality. Carbonara was smothered in cream, rather than egg (authentic way) and caused upset stomach. The calzone wasn’t finished and the pizzq was akin to a frozen supermarket. Waitress was friendly but waited a good 20 mins for drinks to arrive (was a Sat night). Cookie dough desert was the saving grace (tasted nice)! View menu

All staff members had smiles on their faces and were very welcoming and helpful. I wasn’t expecting the food to be as good as it was, every dish was delicious! Well done to the chefs! The starter of BBQ sticky chicken wings were heavenly! Even my 2 younger children were loving them and they don’t normally eat chicken wings. I will definitely order these again. 3 of us had the tagliatelle carbonara and we all really enjoyed it. My son had the double bacon cheeseburger which was huge and he liked it. I ordered a side salad and I really enjoyed that as the dressing was nice and I like how they put cherry tomatoes, red onions and cucumber in it so it wasn’t boring like most restaurants side sala...

Busy when we arrived, party of six, three of us going on to cinema. Table booked for 5.30. Four of party 15 mins late, but still an hour later, no food. Initially waitress very good, but when we pushed to ask how much longer , she became agitated. Food finally arrive hour and ten minutes after order, but all meals cold. Table next to us had similar issues as well as the one behind. We had two small children with us and initially ordered cheesy garlic bread which arrived quickly but main meals took so long after our order was placed. Offered new meals to be boxed and taken away. Not sure how this would possibly work, since a) three going on to cinema, b) food would be cold when it had been ta...

Honestly, I don’t usually write reviews, but on this occasion I had to make an exception. I ordered their big breakfast and also the beef brisket hash and it was honestly the worst food I have ever had. It tasted like I was eating the contents of an ashtray where menthol cigarettes had been smoked. Not only were numerous components missing from the big breakfast that I paid extra for, but what was there was awful. The sausages tasted minty and the croquettes were god awful. The eggs, beans and additional bacon was missing and the bacon I did have looked like it was cooked on a radiator, never again, the worst breakfast I’ve ever had and I only managed to eat about a quarter of it. Just moved... View menu