Phone: +393887537259,+393338176750
Address: Via Giorgio Castriota, 2, 90139, PALERMO, Italy
City: PALERMO
Menu Dishes: 23
Reviews: 1290
"Having enjoyed 2 very pleasant evenings at the Ishi summer restaurant, we decided to try the winter location in the city centre. We were the same group of customers, mixed nationality couples (English, Italian and German), living in Palermo and abroad, but this time we were unanimous in our disappointment. We were seated in a cramped space with a view of a grey wall, next to a loud group of selfie-obsessed customers (wouldn’t have been a problem had there been more space between the tables), had dirty wine glasses (which were changed on request by a surly waiter), had a very poor choice of wine (considering the quality of the sushi and the corresponding prices, a higher quality of wine would have been expected) and waited 1.5 hours before any food arrived. The whole experience tended towards the unprofessional and my feeling was only confirmed upon reading the numerous replies by the management here. Never before have I read such arrogant, offensive and rude comments by the management of a restaurant towards customers who were less than glowing in their reviews. Any customer daring to provide the smallest criticism seems to be considered unworthy of such an establishment. I would not have added any comment here, had it not been for the pretentious and contemptuous remarks. I look forward to reading what scorn will be directed at my comments! We shall not be returning."
All prices are estimates on menu.