Phone: +441792469683
Address: Wind Street, Swansea SA1 1DZ, United Kingdom
City: Swansea
Dishes: 21
Reviews: 6342
Website: https://labraseria.com/
"Terrible experience of dining the worst we have ever had! It was our first ever time to this place (and last) and we didn 't even get shown to a table, instead got told to go find a table over there . No one explained the ordering system until I had to ask a waitress about 15minutes later. Ordering food was to be done upfront by the deli looking counter (felt like a takeaway place). 3 of the dishes we tried to order were out of stock (oysters, scallops, leg of lamb). The 1 star rating goes to the chicken skewer starter which was tasty and tender even though they took a long time to arrive. With the time passing I even had to go and extend our parking as it was going to run over the 2 hour limit with a fine to be had. Mains took a considerable time to arrive and when they did eventually come, complete and utter disappointment!. I had the lamb skewers which were chargrilled to death, dry and chewy with no flavour. My partner had the seafood platter which wasn 't edible (he usually eats anything and everything). There were 3 closed muscles, overcooked salmon, cold calamari, small whole fish with no actual meat to eat inside them and deep fried cold fish. Not once did a waiter waitress come over to check on us, we had to get ourselves new cutlery for mains as they took them away with the starter dishes then also had to ask to order another drink as no one else came to the table. On plate collection I told the waitress the food was inedible as there was a considerable amount of food left on both plates. The manager then came over to query the complaint and instead of offering any sort of apology or discounted bill, all he done was correct me on what I thought was deep fried sardines, turned out to be deep fried whitebait... (Very helpful).. the overall bill came to £92. Very disappointed, would never return here or recommend the place to anyone. Avoid at all cost."
All prices are estimates.