Oak Deli Lounge - Menu

Milburn House, Newcastle upon Tyne, United Kingdom

🛍 Steak, Pasta, Delis, Lounge

3.6 💬 870 Reviews
Oak Deli Lounge

Phone: +441912323200

Address: Milburn House, Newcastle upon Tyne, United Kingdom

City: Newcastle upon Tyne

Menu Dishes: 14

Reviews: 870

"We visited Oak on Monday early evening. We were served by David and on ordering our drinks we were asked to order our food also. As we had glanced at the menu I asked what the pasta of the day was, reply- chicken arrabiata , we then asked why there was a rush to take our food order as there was only another table of customers in, David 's reply was to offer the early bird menu which was cool but his attitude was less than friendly.Our starters came and they were fine then our main course.....on taking a few mouthfuls I realised it was pasta arrabiata not chicken, I called David over and asked him was my dish Chicken Arrabiata he said yeah but checked with the chef. On returning he said oh it was Chicken Arrabiata 3 days ago !! Considering the service from him had been poor I asked him to take it away and I wasn 't paying for it. There was no apology and my partner finished his and we went to pay the bill. We asked if my meal was removed... He grinned and said Er yeah I asked to see the bill, he put it on the counter and that 's when we said how bad he was and his attitude was stinking! A girl intervened and asked what the problem was, said sorry but then David looked at us and said Urgh....you 's are drunk and stormed away! Never in my life I have received an insult off a waiter in a restaurant. We had 2 drinks beforehand on Grey St as we were celebrating our Wedding anniversary and had a glass of prosecco with our meal. In this case his general attitude has provoked this review. After complaining directly to Oak via email and no response I feel this had to be shared on tripadvisor. I would just like to say that I have visited Oak many times in the past as its a great restaurant but whilst David is employed there I will not and will advise my friends and family to do likewise. I work for an Airline and would never treat any passenger like this."

Full menu - 14 options

All prices are estimates on menu.

Dessert

Pasta

Sandwiches

Beef

Appetizer

Rice

Starters

123dan123 123dan123

Loved this place, great service, great food!! Would definitely recommend!!! Cannot wait to go back!!!

Address

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Reviews

coolchef69
coolchef69

Brilliant restaurant, been here 4 times in past, visited Wednesday night, very disappointed to find out, it had been sold, staff still very friendly, but menu had been greatly reduced, and food below par, spoilt my night,


Linnypinny3
Linnypinny3

Went to this restaurant last night. Food was ok. Husband had a pie which was advertised that it was from Rothbury. Would have been better if it had been from Greggs. Mushroom risotto was ok. 10% service charge was added to Bill which I don't like anyway, but thought it was a bit off when I had to ask for my change when paying the bill. Very unlikely to revisit.


Alwyn
Alwyn

My friend and I visited this restaurant early evening with a Living Social voucher. As it was only 6.00pm it was almost empty. We had a very pleasant meal, I particularly liked the fishcake starter. What made the evening more enjoyable was the excellent service we received from the waiter and waitress, both making us feel comfortable and welcome. We went away with a smile on our faces after being called 'girls ' and 'lovelies ' by the friendly waiter! View menu


Trevel628
Trevel628

Went to Newcastle for Sunday dinner already strongly favouring oak as we have been before. Unique setting there's a bar as well as a deli (which I hadn't noticed last time) but the three areas don't impede each other, rather compliment each other. Service was fast and friendly and food fantastic as it was the first time . Plentiful portions especially meat (which I was particularly pleased with) and the atmosphere is relaxed how it should be on a Sunday. Not visited the bar on an evening yet but I definetly will .


Margaret
Margaret

Arrived slightly early so was asked to have a drink at the bar until table was ready. Ordered a bottle of processco after paying £29.95 we had to ask for glasses. When our table was ready the waitress didn't make any attempt to help carry our drinks. We also discovered that there was an alternative processco for £20.00 which we were not offered. Starters came quickly. Main course also quite speedy except for the side dish of vegetables which arrived at least 5 minutes later after 2 requests to the waitress. My meal was delicious but my two daughter were quite disappointed with theirs. Sadly this poor service would certainly make me think twice before eating here again.


colin
colin

been a few times before but really disappointed with latest visit. visited on a living social voucher which is no excuse for bad food or service. quiet thursday night so were quickly seated and given menus, starter was a very small portion of thai fish cakes but tasted ok, what happen next was inexcusable, ordered the burger and what arrived was not what i would expect from a restaurant, this was a birdseye/iceland/supermarket type processed meat burger, smelt terrible and tasted awful, i have had the burger on a previous visit and this was not what i got, how hard is it to make a burger ? i think the type you get at a burger van tasted better. dessert was ok, but you can't go wrong with esp... View menu


profjoypc
profjoypc

It would seem that the Oak Lounge has received mixed reviews but I can only speak from the experience of having had a perfectly decent meal there. The location of the place is ideal being in the Quayside area and within walking distance of all of the Quayside attractions as well as the city centre. It was perhaps unusually rather quiet when I visited and the service was perfectly friendly and helpful. I thought some of the dishes on the menu looked expensive for what they were but there was a very good choice including a good number of vegetarian possibilities. The penne arrabiata was extremely tasty with just the right amount of spice. I was driving so no alcohol allowed but the range of co...


Sylvia
Sylvia

This was our first visit and we were in a party of about 30 people. I had potato skins as a starter and to be honest they were JUST the skins, not like ones I have had elsewhere in the past. My husband and a friend had the black pudding starter which they both said was lovely but as my husband got 3 pieces of black pudding my friend got half a piece!!!. I did want to say something to the staff but my friend insisted not to bother. The main meal my husband and I had was a chicken burger with chips, as the menu did not have, in my mind a lot to offer. The burger was not a chicken burger as expected but a chicken sandwich in a bun and very lacking of salad garnish i.e. 1 slice of tomato and one...


Sharon
Sharon

We visited Oak on Monday early evening. We were served by David and on ordering our drinks we were asked to order our food also. As we had glanced at the menu I asked what the pasta of the day was, reply- chicken arrabiata , we then asked why there was a rush to take our food order as there was only another table of customers in, David 's reply was to offer the early bird menu which was cool but his attitude was less than friendly.Our starters came and they were fine then our main course.....on taking a few mouthfuls I realised it was pasta arrabiata not chicken, I called David over and asked him was my dish Chicken Arrabiata he said yeah but checked with the chef. On returning he said oh it... View menu

Categories

  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience.
  • Pasta Delight in our selection of classic and contemporary pasta dishes, each crafted with fresh, quality ingredients and flavorful sauces that capture the essence of Italian cuisine in every bite. View menu
  • Delis Fresh, made-to-order sandwiches, salads, and sides with premium ingredients. Enjoy classic favorites and unique creations, perfect for a quick, satisfying meal or a leisurely lunch with friends.
  • Lounge Relax and unwind in our Lounge, where you can enjoy expertly crafted cocktails, fine wines, and a selection of light bites in a cozy, inviting atmosphere perfect for casual gatherings or intimate evenings out.

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