Phone: +442074863515
Address: 5 Glentworth Street, London NW1 5PG, United Kingdom, City of London,Westminster
City: City of London,Westminster
Menu Dishes: 17
Reviews: 6071
Website: https://phoenixpalace.co.uk
"This was our first visit to the restaurant, so we decided to try several dishes and share them. We couldn't finish everything, so I asked to have the remaining food packed up. To my surprise, they charged £1 for each takeaway box. We dine out in London regularly and have never encountered this kind of charge before. The reasons they gave for the charge varied from "Everyone does it now" (which I know is not true, as I was at Chinatown last night) to "We need to cover our expenses". Considering this is not a budget restaurant, I expect better service. The idea of discouraging customers from ordering too much food seems like a poor business strategy, especially if they are struggling financially. I dine out to enjoy good food, not to deal with inconveniences or arguments with the staff, so unfortunately we will not be returning."
All prices are estimates on menu.