Phone: +34928871057
Address: Av. Paco Hierro, 1, Gran Tarajal, Spain, Las Playitas Espana
City: Las Playitas Espana
Dishes: 24
Reviews: 1853
Website: https://www.facebook.com/pizzapomodorofuerteventura/
"Absolutely disgusted at the service tonight. We arrived around 8 and waited about thirty minutes for a table which was fine however they did seem to be favouring locals and giving them tables even though we waited longer. The day before we went and asked if you had to reserve and they said no it’s first come first serve so this seemed odd and biased. When we were eventually sat we were sat at a table for 6 even though there was 3 of us which we dismissed as poor planning. About 5-10 minutes later we were asked to move as we hadn’t reserved and someone who was waiting longer had arrived which seemed entirely unreasonable when the waitress had already sat us and given us the menus. Unfortunately none of the staff could speak much English and we only speak a little Spanish. We were disgusted at being thrown off our table after waiting so long after being told there were no reservations when there clearly were. We left after five minutes of waiting for another table as we didn’t want to give them our custom. Chaotic booking system and disgusting customer service. AVOID!! It’s a shame as we came a few years ago and it was lovely. In response to the owners response: You should make it clear in the window or online that there is a waiting list as were told there wasn't one. Also we were sat down at the table by the waitress she didn’t call a name she asked how many people we were and sat us down. This was then disgraceful and frustrating when we were asked to move because the waitress had already given us the table and then changed her mind when she made the mistake we weren’t on the list. At no point was it made clear we should be on a list lots of people were waiting outside for a table and regardless that someone was already on the list it was unfair to make us move when it was the mistake of the waitress. We were fed up of waiting and very angry at the service which is why we chose not to wait any longer. Food: 1 Service: 1 Atmosphere: 1"
All prices are estimates.