Phone: +441428684688
Address: Petworth Road Chiddingfold, Surrey GU8 4TY, GU8 4UD, Waverley, United Kingdom
City: Waverley
Menu Dishes: 15
Reviews: 2522
"Unfortunately one of the bad review I read after we booked our stay at the Swan came true! The room we stayed in, it was filthy. There were litters in the wardrobe and so much dust. Dirty floor in the bathroom and used soap under the shower! with a mold on the walls Breakfast was a big disappointment! Lots of meals had missing/ replaced ingredients. Every single dish we choose we were told that something is different, no ciabatta, no bloomer just white or brown toast. I would call it a SCAM! Lady who served in the morning lovely staff in the evening) was extremely rude especially to us. I can’t remember when was the last time someone treated us differently because we are not British family : Unfortunately the table next to us got a totally different service. When I ask for water glasses as there was not a single left at the buffet I got an angry look and answer back ; it’s because you are the last people to eat. Let me mention, It was 10:30am the breakfast is served till 11am Also the other family were there who actually ordered after us. My son ordered bacon sandwich it supposed to come with 2 hash browns he loves them) Unfortunately the sandwich came with out any : When we ask the lady about it she look at me and said: were did you get this from?! , so rude. Lucky I took a picture of the menu so I could prove it. No apologies just : I will get it for you. She also forgot about our double espresso, we have ordered on the beginning. So after asking for it , again without any apology we got single espresso and we got charge an extra £5 for it! I really felt like we should get refund for all of it. Even my kids who were born in UK felt uncomfortable and noticed the difference in service between our table and the other one. I would never recommend this place to anyone,even though the pub is looking lovely"
All prices are estimates on menu.