Bertram's - Menu

Bertram's Restaurant, Burnley United Kingdom, United Kingdom, BB12 0RT

🛍 Soup, Steak, British, European

4.4 💬 15010 Reviews
Bertram's

Phone: +441282471930,+441282421222,+441282471919

Address: Bertram's Restaurant, Burnley United Kingdom, United Kingdom, BB12 0RT

City: Burnley United Kingdom

Menu Dishes: 14

Reviews: 15010

Website: http://www.thewoodlandspa.com

"Visited this restaurant and had some concerns about the hygiene standards I saw. Unfortunately, our waitress seemed quite unwell, displaying symptoms like a runny nose and a persistent cough. I completely understand that people can get sick, but it's essential for the restaurant to prioritise the health and safety of both their staff and customers. Serving food while visibly ill can potentially expose diners to health risks (especially with at risk family members). This experience left me genuinely concerned about the overall cleanliness in the restaurant. If that's front of house, what's the kitchen like? I hope the management takes this feedback seriously. Quite disgusting considering the price you pay just to get seated. Expected better than chippy standards."

Full menu - 14 options

All prices are estimates on menu.

Dessert

Asian

Rice

Main Courses

Mexican-American Food

Lamb

Steaks

Fish Dishes

Beef Dishes

Alix Alix

Good food and service Food: 4 Service: 4 Atmosphere: 4

Address

Show Map

Reviews

Ann
Ann

Went for afternoon tea for a treat off my friends for my birthday . The food was ok , but the service was terrible . Food: 4 Service: 2 Atmosphere: 3


maw747
maw747

Beautiful food, wonderful surroundings, and excellent service. I can't believe that a restaurant of this standard is on our doorstep. I can't wait to visit again...


cheryl
cheryl

Food and service excellent. If I had to complain about anything it would be that the restaurant itself was a little bit chilly! Service: Dine in Meal type: Dinner Price per person: £30–40 View menu


Laura
Laura

5 fillet steak amazing melted in your mouth. Service Bob on, very attentive. Absolutely wonderful Service: Dine in Meal type: Dinner Price per person: £100 Food: 5 Service: 5 Atmosphere: 5


Karen
Karen

Lovely food atmosphere but wine is way overpriced. It's ridiculous when the cost of the drinks I had was more expensive than my food! Service: Dine in Meal type: Lunch Price per person: £60–70 Food: 4 Service: 3 Atmosphere: 3


Lily
Lily

Me and my partner came here for our birthdays. The food was amazing, so flavourful and I can’t believe how much duck I got for a starter! Not only was the food amazing but the staff were all super friendly and welcoming. Would definitely come here again Service: Dine in Meal type: Dinner View menu


Darcy
Darcy

Food was excellent as always! Service was very hit and miss though, 3 different members of staff came over to ask if we’d ordered which we had, nobody seemed to know what was going on really, other then that most of the staff was friendly and it was a good atmosphere! Service: Dine in Meal type: Dinner


sheree
sheree

Went Bertram’s with my friend for our joint birthdays before attending the twilight spa and what an absolute amazing evening we had Deano the manager was fantastic and was a great host couldn’t do enough for us as couldn’t gersan khan great team !!! They even brought out a surprise birthday sparkler in a brownie which was beautiful. Real credit to the team !!! Thanks deano and gersan x


S
S

Visited this restaurant and had some concerns about the hygiene standards I saw. Unfortunately, our waitress seemed quite unwell, displaying symptoms like a runny nose and a persistent cough. I completely understand that people can get sick, but it's essential for the restaurant to prioritise the health and safety of both their staff and customers. Serving food while visibly ill can potentially expose diners to health risks (especially with at risk family members). This experience left me genuinely concerned about the overall cleanliness in the restaurant. If that's front of house, what's the kitchen like? I hope the management takes this feedback seriously. Quite disgusting considering the... View menu

Categories

  • Soup Warm and comforting soups to nourish your soul. Choose from a variety of flavorful broths and hearty ingredients, perfect for a simple appetizer or a satisfying meal on a chilly day.
  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience. View menu
  • British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.
  • European Delight in a culinary journey across Europe with our exquisitely crafted menu, featuring authentic dishes from France, Italy, Spain, and beyond, using the freshest ingredients to bring traditional flavors to life.

Amenities

  • Wifi
  • Seating
  • menu
  • Television
  • menu
  • Live Music

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"Myself, my girlfriend 2 others visited this place on Friday night on walking in the smell of damp and stale water was shocking, there was a manky hand written sign on the door stating that the place was due to close in November due to retirement ! When we was shown to our table the smell was shocking there was damp patches above our table and it was clear to see vents had been installed to allow air to flow along the joists however this meant the stinking air was released into the dining area. On ordering drinks we was told certain drinks where not available which was not a good start. I have to say the food was not too bad but far from the best I have had. My girlfriend and her friend went to the toilets, which had no lights, where dirty and smelt dreadful nearly causing my girlfriend to be physically sick. I went into the gents and it was the same no basic cleaning had been done in my opinion for a long time ! I personally think this place is not closing due to retirement but more down to the fact it needs a lot of money spending on it and they clearly do not want to bother, the staff member who served us was only a young girl and said she did not take food orders and she was only there to serve drinks so we had to wait to have our order taken. It is a good thing that this is closing down as it is dreadful place to sit and eat. It cost us over £100 for food and drinks and is over priced in my opinion !"