Phone: +441516449575
Address: 14 Bromborough Road, WIRRAL, United Kingdom
City: WIRRAL
Menu Dishes: 16
Reviews: 476
"Booked a table via WhatsApp as instructed by the restaurants website. Arrived at the arranged time and “greeted” by a rude woman (possibly owner or manager? who said she had no record of our booking and I had not spoken to her. Kept interrupting me when I wanted to explain about the WhatsApp message. We required a high chair which I had made them aware of on the booking. No high chair available, rude lady then proposed we propped our 1 year old child on a cushion- clearly doesn’t have any concern about customer safety and only concern is making a profit. Told her we would go elsewhere. Such a shame because we have previously visited this restaurant and enjoyed our meal and time there, however due to how rude this woman was, we will not be back, would not want to give her our custom again. Also, waitress (who was very sweet and tried to help us appeared to be looking scared of her, possibly walking on egg shells around this rude and disrespectful woman. A message to this rude woman: learn to respect your customers and staff as your business is nothing without them."
All prices are estimates on menu.