Kings Arms Inn East Stour

Common Ln, Gillingham, United Kingdom

🛍 Wine, Coffee, British, Ice Cream

4.5 💬 2712 Reviews

Phone: (+44)1747838325

Address: Common Ln, Gillingham, United Kingdom

City: Gillingham

Menu Dishes: 17

Reviews: 2712

Website: https://www.kingsarmseaststour.com/

"Furthermore, one of the waiters was quite rude and even shouted at us. There was also an incident where a staff member carelessly pushed our guests' wheelchair out of the way, despite it being neatly tucked in a corner, and they barge through without even saying 'excuse me.' With 30 guests in attendance, all of whom had spent a considerable amount of money, this behavior left many feeling frustrated and angry. Additionally, we noticed that every time guests approached the bar, the staff treated them poorly. It was disheartening to hear the staff talking about us right in front of us. While they had sent us a private menu beforehand, it was advertised at a different price than what was charged at the bar, leading to guests being overcharged. Overall, this experience felt rushed and detracted from our celebration. Communication with the restaurant was also lacking; after emailing them, we found ourselves having to call because we felt ignored. Given all these issues, we chose not to leave a tip."

Full menu - 17 options

All prices are estimates on menu.

Dessert

Steaks

Appetizer

Main Courses

Mexican-American Food

Vegetarian

Pizza Snacks

Fish Dishes

Seafood

Specialties

Al Forno*

Uncategorized

Lesley Lesley

Amazing food

Address

Show Map

Reviews

Tracey
Tracey

Service: 5 Location: 5


Ian
Ian

A great pub restaurant, excellent quality food


Ashley
Ashley

Delicious food, excellent service, and friendly, helpful staff make this place stand out. It's the best carvery around for miles! Service: 5, Location: 5. View menu


Kim
Kim

I had a wonderful roast dinner while visiting with my family. The atmosphere was very friendly. Despite being quite busy, the service was not affected at all. I would definitely recommend this place. Service: 4/5 Location: 3/5.


Fiona
Fiona

Had a lovely dinner here. We arrived about 10mins before end of the dinner food service, but all the staff were very friendly and amenable and said we could order with no problem. The food was very good and tasty. We were very pleased with everything.


Liam
Liam

I came for lunch with 7 children, a baby and a total of 10 adults and the team at King's Arms couldn't have been more accommodating. Lovely service, well cooked pub food and a very friendly atmosphere. I have not experienced the pun with just another adult and so I can't comment on that, but I would highly recommend it for a family lunch. View menu


Mr
Mr

Came last night with the family and two dogs. Had a lovely meal, the admiral pie (fish pie) went down really well with the group. My ribeye steak was a little over cooked for my taste but the other persons was cooked Fine. Came with a big tomato stuffed with pulled pork which was really nice but unusual. Staff were really friendly and helpful. Portion sizes were really good and so we couldn’t manage a desert. Service: 5


Lucy
Lucy

Went to a baby shower and we hired a room for a private event. The service was very poor. Didn't appreciate the front of house staff talking about us when we was standing right there. The lady with the purple hair kept coming in shouting at us because a few people was a little late arriving. But their wasn't a need to be so rude. We was also over charged on alot of the meals and it wasn't sorted. Won't be coming here again Service: 1


itzlozza
itzlozza

Furthermore, one of the waiters was quite rude and even shouted at us. There was also an incident where a staff member carelessly pushed our guests' wheelchair out of the way, despite it being neatly tucked in a corner, and they barge through without even saying 'excuse me.' With 30 guests in attendance, all of whom had spent a considerable amount of money, this behavior left many feeling frustrated and angry. Additionally, we noticed that every time guests approached the bar, the staff treated them poorly. It was disheartening to hear the staff talking about us right in front of us. While they had sent us a private menu beforehand, it was advertised at a different price than what was charg... View menu

Categories

  • Wine A curated selection of fine wines from around the world, offering rich reds, crisp whites, and elegant rosés to pair perfectly with your meal. Savor each bottle's unique aroma, flavor, and complexity.
  • Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note. View menu
  • British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.
  • Ice Cream A delightful selection of creamy, handcrafted ice creams with a variety of flavors ranging from classic vanilla and chocolate to unique options like lavender honey and spicy mango, perfect for satisfying your sweet tooth.

Amenities

  • Wifi
  • Takeout
  • menu
  • Television
  • menu
  • Parking Area

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"Found out that under new ownership since October 2023, so recommendations to me were based on friends experience with previous owners. The manager was friendly and very attentive, asking lots of questions, explaining their menu when asked, telling me that the interior will be changed in the near future. Anyway, for starters we chose Calamari, Garlic Mushrooms with Cheese, King Prawns, and Halluomi. We then all helped ourselves to bits and pieces of each. The starters were plentiful in portion size, with all choices being great, especially the garlic mushrooms with cheese. For mains we chose a mixed grill, chicken shish, lamb ribs, and chicken wings and chips for my daughter. The chicken and lamb shish were both tender and full of flavour, and the lamb ribs were great. They all came with slad and bulgur (I can only describe it as a cross between rice and cous-cous).The mixed grill was plentiful in size and looked appetising, but my father in law enjoyed that all to himself , so I can only assume it was good. My daughter enjoyed her chicken wings too We were given bread on the table, which was warm and full of flavour too. We were definitely made to feel welcome, and will definitely return. Good to know that they deliver too. We were at the restaurant early (5pm booking), so were the only people in the restaurant, however, there was a constant stream of delivery drivers collecting orders for delivery. It was my daughters birthday the following day, so tye manager gave her a small dessert on the house as well. Parking: A few parking spaces on the street just a couple of doors down from the restaurant , where you use the RingGo App or good old cash to pay for parking."