Kings Arms Inn East Stour

Common Ln, Gillingham, United Kingdom

🛍 Wine, Coffee, British, Ice Cream

4.5 💬 2712 Reviews

Phone: (+44)1747838325

Address: Common Ln, Gillingham, United Kingdom

City: Gillingham

Dishes: 17

Reviews: 2712

Website: https://www.kingsarmseaststour.com/

"So I came here for a private event, the room was lovely and private and the carvery was lovely. The downside to this is we had booked the room from 4 onwards and guests were arriving for half 4/5. Food to start coming out like half 4. But we had been delayed and asked our guests to wait outside as prior to this there was still people sat in the room eating their food which made setting up for us a bit more delayed. One of the waiters was so rude and shouting. Another staff member pushed our guests wheelchair out the way (wasn’t in the way it was tucked in the corner) pushed our mirror sign out the way, barging through without saying excuse me. We had 30 guests we all spent a lot of money there which made some of the guests really angry to be treated like this. Every-time guests went to the bar the staff were being rude. The staff were talking about us when we was literally stood there right in front of us. But a few of us had noticed they had sent us a private menu prior to this regarding food. That was fine. But it was advertised for a different price on our menu. Got to the bar and guests were being charged more than they should off. In a way this had ruined our experience here. Everything felt so rushed and it had ruined the celebration for the guests. The communication wasn’t that great either, we had emailed them and in the end had to phone up as we felt we were being ignored. This is why we didn’t give a tip"

Menu - 17 options

All prices are estimates.

Lesley Lesley

Amazing food

Address

Show Map

Reviews

Tracey
Tracey

Service: 5 Location: 5


Ian
Ian

A great pub restaurant, excellent quality food


Ashley
Ashley

Lovely food, fab service, polite and helpful staff, best carvery for miles Service: 5 Location: 5


Kim
Kim

Had a fantastic roast, whilst visiting with family. Great friendly atmosphere. It was really busy, but it didnt slow the service. Would recommend. Service: 4 Location: 3


Fiona
Fiona

Had a lovely dinner here. We arrived about 10mins before end of the dinner food service, but all the staff were very friendly and amenable and said we could order with no problem. The food was very good and tasty. We were very pleased with everything.


Liam
Liam

I came for lunch with 7 children, a baby and a total of 10 adults and the team at King's Arms couldn't have been more accommodating. Lovely service, well cooked pub food and a very friendly atmosphere. I have not experienced the pun with just another adult and so I can't comment on that, but I would highly recommend it for a family lunch.


Mr
Mr

Came last night with the family and two dogs. Had a lovely meal, the admiral pie (fish pie) went down really well with the group. My ribeye steak was a little over cooked for my taste but the other persons was cooked Fine. Came with a big tomato stuffed with pulled pork which was really nice but unusual. Staff were really friendly and helpful. Portion sizes were really good and so we couldn’t manage a desert. Service: 5


Lucy
Lucy

Went to a baby shower and we hired a room for a private event. The service was very poor. Didn't appreciate the front of house staff talking about us when we was standing right there. The lady with the purple hair kept coming in shouting at us because a few people was a little late arriving. But their wasn't a need to be so rude. We was also over charged on alot of the meals and it wasn't sorted. Won't be coming here again Service: 1


itzlozza
itzlozza

So I came here for a private event, the room was lovely and private and the carvery was lovely. The downside to this is we had booked the room from 4 onwards and guests were arriving for half 4/5. Food to start coming out like half 4. But we had been delayed and asked our guests to wait outside as prior to this there was still people sat in the room eating their food which made setting up for us a bit more delayed. One of the waiters was so rude and shouting. Another staff member pushed our guests wheelchair out the way (wasn’t in the way it was tucked in the corner) pushed our mirror sign out the way, barging through without saying excuse me. We had 30 guests we all spent a lot of money the...

Categories

  • Wine A curated selection of fine wines from around the world, offering rich reds, crisp whites, and elegant rosés to pair perfectly with your meal. Savor each bottle's unique aroma, flavor, and complexity.
  • Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note.
  • British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.
  • Ice Cream A delightful selection of creamy, handcrafted ice creams with a variety of flavors ranging from classic vanilla and chocolate to unique options like lavender honey and spicy mango, perfect for satisfying your sweet tooth.

Amenities

  • Wifi
  • Takeout
  • Television
  • Parking Area

Similar Restaurants