Phone: (+44)1747838325
Address: Common Ln, Gillingham, United Kingdom
City: Gillingham
Menu Dishes: 17
Reviews: 2712
Website: https://www.kingsarmseaststour.com/
"Furthermore, one of the waiters was quite rude and even shouted at us. There was also an incident where a staff member carelessly pushed our guests' wheelchair out of the way, despite it being neatly tucked in a corner, and they barge through without even saying 'excuse me.' With 30 guests in attendance, all of whom had spent a considerable amount of money, this behavior left many feeling frustrated and angry. Additionally, we noticed that every time guests approached the bar, the staff treated them poorly. It was disheartening to hear the staff talking about us right in front of us. While they had sent us a private menu beforehand, it was advertised at a different price than what was charged at the bar, leading to guests being overcharged. Overall, this experience felt rushed and detracted from our celebration. Communication with the restaurant was also lacking; after emailing them, we found ourselves having to call because we felt ignored. Given all these issues, we chose not to leave a tip."
All prices are estimates on menu.