Phone: +442078552297,+442078552296,+442078552200
Address: 10 Bridge Street, SE1 9SG, London, United Kingdom
City: London
Menu Dishes: 35
Reviews: 379
Website: http://www.londonbridgehotel.com/Quarter-Bar-and-Lounge.html
"Please do not waste your time on this place and their incredibly incompetent staff. I made a reservation for afternoon tea for 3. We arrived early and I told the server we were there for afternoon tea. He acknowledged we were there for tea because he made a comment about our table being booked on a 2 top. After 45 mins of waiting (I gave some leeway because we were early) I asked if there was a problem. I was informed that our reservation was canceled. I said not possible as I confirmed the day before and had an email to prove it. After another 20 minutes, the story changed and I was told that I only booked a table, and not tea service. BUT that they could have it ready in 20 mins. I said OK, but reminded him I said that we were here for tea so why A) did you first say it was canceled and 2) not just start preparing the tea service when we walked in. He told me next time I should really just call because the internet booking is not great. I replied that if it is not great then they shouldn 't have online booking as an option then (not to mention the difficulty in placing an international call) . At that point I said we were no longer interested. The final insult was them still charging us for the 2 ginger ales we had while sitting at the table."
All prices are estimates on menu.