The Mermaid Kitchen

Service good . The food quality had declined considerably . Food was served cold and not cooked as requested. Sides came way after mains delivered.

Food was delicious, experienced servers were pleasant efficient. New servers offering salmon when the dish ordered the dish being served was actually cod. They got a bit confused at times. Big bug bear for me was they didn’t serve caffeine free coffee.

Quite disappointed with the food, service and pricing. The food was average, missing the wow factor. We had to remind our waiter several times to complete the drinks and side orders. Risotto was bland and lacked flavour. My daughter ordered fish and chips, nothing exceptional bar the price, £19. We live locally but won't be rushing back. View menu

We stopped here for lunch in Apr23 (and booked beforehand) There were 8 or us. Booking is advisable or join the queue outside and wait for a table. You order at the bar and then sit back at your table and wait for your food and drinks. All in all, it was OK. However, some food did not arrive and some was not hot. We asked for our money back for unserved food. It is clearly popular with many.

I was part of a large group of about 40 people on a Saturday night. Staff where very friendly and efficient and very capable of handling the large number. It was a set menu which included shared starters which I’m not usually keen on. But ! It was really nice with 4 different dishes coming out with plenty for everyone at the table. I ordered rump steak and it was very nice. Desert was a selection on a platter and again was very nice. On the whole a very nice experience.

The restaurant is in a beautiful location however the service and food were lack luster on their best day. In the span of two hours we were only able to get one order for drinks in after flagging someone down. On multiple occasions we asked for drinks for the table and never received them. Some food came out within minutes and for the remaining 5 dishes it took over an hour for the rest of food. Each time we asked for something we were treated like it was an inconvenience. The food itself was equivalent to airplane food and on multiple occasions they brought out the wrong order. The food is by no means worth the obscene cost. We would have been better off ordering take out from Dominos down... View menu

Avoid!! Was dining here on Friday night with 7 other family members. Having been to the restaurant many times over the years it is a sad fact the place has gone downhill dramatically. Not all mains arrived together. Those that did were missing sides and by time these arrived my family members had already finished their burgers! Kids meals came out missing sauces and other sides that were advertised on the menu as being served with the kids meals. When eventually my chicken arrived (after all others at the table had finished eating) it was freezing. I sent it back and the kitchen prepared a new one. It was rushed however and chicken came out pink! I simply couldn’t eat it and by time stage my...

Went here a few nights ago with some friends (7 people total). Since it was a Sunday we had the option to order the Sunday roasts which we had heard good reviews about. We ordered a starter to share which was just ok. After a bit of a wait 5 dinners were brought to the table. The waitresses didn’t know how each one was cooked so we had to guess. Of those who received their dinner one came with a hair included. All were cold, the gravy was literally a couple of tablespoons each and was also cold. Also the dinners were missing some of the items that were listed on the menu. We are assuming they had run out of some of the veg and Yorkshire puddings, so I guess they assumed we would make do! Whi...

Can honestly say this was one of the most disappointing meals of my life. Requested a booth table if possible via the app 1 month in advance, explaining one member of our party of 5 was 85 years old. However not to be, every booth was taken, bit disappointing but luckily our 85 year old is quite sprightly and didn’t mind sitting in the middle of the restaurant, although she had to wipe clean her seat before she sat down. No matter, we ordered a trio of breads to start with, only to be told they didn’t have any left, not a big deal as this was only to nibble on but unfortunately this was not the last time in this order we were let down by shortages. Three of our party ordered fish, the other... View menu