Adventure Parc Snowdonia Hilton Garden Inn Snowdonia

Conway Road, Dolgarrog, LL32 8QE, Conwy, United Kingdom

🛍 Local, Food Reportage, American Express

2.8 💬 14 Reviews
Adventure Parc Snowdonia Hilton Garden Inn Snowdonia

Address: Conway Road, Dolgarrog, LL32 8QE, Conwy, United Kingdom

City: Conwy

Menu Dishes: 23

Reviews: 14

"The food and service at this restaurant were fantastic. However, the atmosphere was strange - despite it being peak holiday season, it felt deserted. When we stayed in February, it was very busy, so it was difficult to understand the lack of crowds. After lunch, we tried to book a stay in February 2024, only to be told that the hotel charged £50 per night for a small dog, which we found to be opportunistic and unfair. Unfortunately, we won't be returning, which is disappointing."

Full menu - 23 options

All prices are estimates on menu.

Mains

Pasta

Dessert

Salads

Side Orders

Featured Items

Chicken Dishes

Soups

Seafood

Desserts

Indian

Mixed Dishes

Starters

Harvey Harvey

We had worse food for a long time. Bad quality terrible food combinations. Pie wasn't what we were told. Wouldn't recommend. A walk into a beautiful hotel.

Address

Show Map

Reviews

Freddie
Freddie

we had worse eating for a long time. bad quality terrible food combinations. pie wasn't what was told us. would not recommend. a walk into a beautiful hotel.


Dennis
Dennis

eating worse that we've had for a long time. bad quality terrible food combinations. pie wasn't what we said. would not recommend. a hotel in a beautiful hotel.


Geoff
Geoff

The food options at the restaurant were quite different from what was advertised on their website. The shared starter of taramasalata, hummus, etc. was small and did not seem worth the price in our opinion. The main dishes we ordered were only average. View menu


Laura
Laura

We had the worst food we have had in a long time at this restaurant. The food quality was poor and the combinations were terrible. The pie we ordered was not what we had expected. We would not recommend this restaurant, as it was a disappointment to the otherwise lovely hotel.


Mike
Mike

The food and service at this restaurant were fantastic. However, the atmosphere was strange - despite it being peak holiday season, it felt deserted. When we stayed in February, it was very busy, so it was difficult to understand the lack of crowds. After lunch, we tried to book a stay in February 2024, only to be told that the hotel charged £50 per night for a small dog, which we found to be opportunistic and unfair. Unfortunately, we won't be returning, which is disappointing.

Categories

  • Local
  • Food Reportage "Savor stories on your plate with our Food Reportage category, where narrative meets cuisine, transforming each dish into a journey of flavors and tradition." View menu
  • American Express "Indulge in classic flavors with our American Express selection, featuring a rich variety of hearty dishes that highlight the best of traditional American cuisine for a truly satisfying dining experience."

Amenities

  • Wifi
  • Visa Card
  • menu
  • Mastercard
  • menu
  • Card Payment

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The Olive Grove Deli Cafe

The Olive Grove Deli Cafe

81 Station Road, LL31 9DF, Conwy, United Kingdom

Menu • Cafés • Pizza • Sushi • Asiatic


"Whenever I get the inclination to write a review it’s usually because it’s so good and I want to shout about my experience to everyone… however this is not my usual 5* recommendation! As locals we have visited this cafe on a few occasions for breakfast or a coffee stop. It’s a great location, nice decor, dog friendly and delicious food. What’s not to like? Well, the staff, or more specifically the owner! She lacks any customer service skills, she smiles through gritted teeth, orders her staff around while she stands observing (or waiting for an argument . Each time we’ve visited she’s had an issue with something. Once she argued with me because I asked for my latte to be served in a cup rather than a tall glass. She proceeded to try and educate me on coffee making (I’m barista trained ! She reluctantly gave me it to me in a mug with a jug of extra milk which wouldn’t fit into the mug anyway! More recently we arrived, it was quiet, and chose to sit in the window (the largest table as we had our dog and didn’t want him to be in the way. She rushed over and demanded we sat at another table because she “couldn’t afford for us to take up a larger table”. We moved without an issue but she was very confrontational (as always and made the rest of our dining experience uncomfortable. So uncomfortable in fact that despite being ravenous we almost didn’t order. The cafe remained quiet throughout our time there, plenty of empty tables and yet she proceeded to use the larger window table to accommodate her staff, herself and a friend who popped in. How is that fair? So my advice to you as a fellow catering/ hospitality manager is… Learn from your Trip Advisor feedback, Book yourself on a free customer service course and lead by example and if you are worried about costs reduce the number of staff. 5 staff on duty in a cafe that seats approx 25 people at full capacity is not needed. Maybe the owner should put her feet up at home and let the lovely younger people do their thing. They all look so nervous around her and are almost too afraid to speak. I’m sure they’d do a far better job without her monitoring their every move. Even the Chef (her husband maybe? looks petrified of her!! Certain people are not cut out for customer facing roles and she is one of them! I’m pretty sure she doesn’t read any of these reviews as she’s been like this since my first visit 5 years ago!! What a shame. This place could be a thriving business and a welcoming village cafe but I’m sure her confrontational attitude and unwelcoming nature put people off from returning. Such a shame as the food and coffee are delightful"