Phone: +441582713722
Address: 3 Vaughan Road Harpenden, Hertfordshire AL5 4HU, United Kingdom
City: Harpenden
Menu Dishes: 35
Reviews: 3551
Website: http://www.silverpalate.co.uk/
"Owners need to sort this out. The review is regarding the deli only. I have visited multiple times for drinks and snacks on the go. The drinks are good. But my goodness the customer service is appalling. The staff there are so rude, they need training in customer service. Every time you go in, when you order you feel an inconvenience, they talk amongst themselves even when they are serving you especially when one is sat at the counter eating her lunch of breakfast. there is no eye contact. No friendly good morning or thank you. Just that’s £4.10. Really unprofessional. They don't even take care to remember your order. My partner goes in there multiple times a week and they never remember her order. She orders the same thing at least twice a week. No care or attention.say what you like about Costa and the likes but they remember your order. If it carries on I’ll avoid completely. Lots of other locals have said similar. Shame."
Full menu - 35 options
All prices are estimates on menu.
Sandwiches
Parma
Parma: crispy chicken schnitzel topped with tomato sauce, melted cheese, and fresh basil, served with a side of golden fries.
Tuna Melt
A toasted sandwich with melted cheese, creamy tuna salad, and fresh tomatoes.
Turkey Club
A classic stacked sandwich with turkey, bacon, lettuce, tomato, and mayo on toasted bread.
Entrées
Salads
Caprese
Fresh mozzarella, tomatoes, basil, olive oil, and balsamic glaze.
Greek Salad
Fresh and vibrant salad with tomatoes, cucumbers, olives, feta cheese, and a drizzle of olive oil.
Chicken
Chicken
Juicy grilled chicken breast served with a side of mixed greens and tangy lemon dressing for a light, delightful meal.
Greek Specialties
Moussaka
Layers of eggplant, minced meat, and béchamel sauce baked to perfection.
Spanakopita
A savory Greek pastry filled with spinach, feta cheese, and herbs, wrapped in flaky phyllo dough.
Starters
Sauces & Seasonings
Dessert
Desserts
Apple
A crisp, juicy apple offering a sweet and tart flavor, perfect for a refreshing snack or a delightful dessert.
Specials
Milan
Grilled Milanese-style beef cutlet, served with fresh arugula salad and cherry tomatoes.
Ice Cream*
Vanilla
Creamy vanilla ice cream with a rich, smooth texture and a classic sweet flavor.
Seafood
Calamari
Tender calamari rings lightly breaded and fried to golden perfection, served with tangy marinara sauce for a delightful appetizer.
Filoxenia Dinner Menu
Frozen
Strawberry
Fresh strawberries served with whipped cream and a touch of mint. Delightful and refreshing.
Vegetable Dishes
Prosciutto
Thin slices of cured Italian ham, delicately salty and savory, perfect for appetizers or pairing with cheese.
Warm Starters
FrappÉ
On Pitta
Dips
Smashing Plates
Featured Items
Vegetarian Mezza
Sweet Crêpes
Brunch
Open Sandwich
Croque Madame
A classic French sandwich topped with ham, melted cheese, and a fried egg, served on toasted bread.
Lunch Entrées
Master
Visited here for lunch. Truly awesome. Every bit was delicious.
Address
Reviews
rob
Fantastic food, and lovely sitting out in the sunshine. Highly recommend the breakfast taco
lou
A great experience! very nicely set up, spacious place. Great food . Service was excellent. Its Italian/greek style food. We all enjoyed it and this is on the list to return! Highly recommended.
Louise
Visited today. Ordered the chicken souvlaki it was absolutely delicious. Kitchen was accommodating as I didn't want the chios or rice so they increased the size of the salad. Service was slow we were there an hour before our food arrived. Food is consistently good. Will be back! View menu
Accounts
Nice food as always but totally different vibe than before. Looks like they have new management/owners and all new staff. No hello, introduction or asking how the food was, even from the manager. Staff looked anxious and in chaotic environment. Would be interesting to know what happened to the old team and when it changed hands..
Jack
We sat outside for brunch when visiting for my second time today. The food was top notch however I feel the service let the overall experience down. We waited some time to order our drinks, and when they arrived, both food and drinks came out at separate times. On top of this, I had to go inside to pay my bill after waiting 20 minutes. Overall, I would return and recommend, I just hope for slightly better service next time!
Nina
Awful customer service. When I went into the Silver Palate I didn’t receive one smile from one member of staff. When they came to take my order they just grunted at me and they seem to look down their nose at just about everyone in the restaurant. Annoyingly the food is delicious but the staff need some serious customer service training they are same in the deli as well. You’d expect them to be helpful and warm considering they want the custom but every member of staff is cold and unwelcoming unfortunately. View menu
K
One of the best cafe options in Harpenden. The food is delicious, particularly the Rosti. I would love to see some more gluten free options in both the cafe and the deli and potentially more awareness about cross contamination but that doesn’t detract from the overall experience. I would say the staff members are all lovely but service could improve slightly in terms of attentiveness to customers and creating a relaxed environment but I think this partially caused by them being very busy so it’s understandable. Great option if you’re in the area
H
Sadly not a great experience today. It felt like they were trying to get us to leave music was turned up loud then, when we asked for it to be lowered, they put the aircon on so we were cold. When I mentioned to the waitress that it had been unpleasant, and why, there was just an "ok ' no apology or anything! The food was nice but I think , after many years of patronising the place, I will now be voting with my feet!! Thank you for your response to my review. I think you have just confirmed that my decision to vote with my feet is correct. I am astounded at your rudeness and your lack of customer service.
Helen
Owners need to sort this out. The review is regarding the deli only. I have visited multiple times for drinks and snacks on the go. The drinks are good. But my goodness the customer service is appalling. The staff there are so rude, they need training in customer service. Every time you go in, when you order you feel an inconvenience, they talk amongst themselves even when they are serving you especially when one is sat at the counter eating her lunch of breakfast. there is no eye contact. No friendly good morning or thank you. Just that’s £4.10. Really unprofessional. They don't even take care to remember your order. My partner goes in there multiple times a week and they never remember her... View menu
Categories
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Kebab Savor our delicious kebabs, expertly grilled and bursting with flavor. Choose from a variety of meats and vibrant spices, served with fresh sides. Perfect for a satisfying and flavorful meal.
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Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time. View menu
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Sushi Delight in our exquisite sushi selection, featuring fresh ingredients, expertly crafted rolls, and traditional nigiri. Each bite offers a harmonious blend of flavors, promising a true taste of Japan.
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Mexican Authentic Mexican flavors await you with sizzling fajitas, savory tacos, zesty enchiladas, and fresh guacamole, all crafted with rich, traditional spices and served with vibrant sides. Enjoy a fiesta on your plate!
Amenities
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Wifi
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Tapas
- menu
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Takeout
- menu
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Seating
