Phone: +441223506090
Address: 14a Trinity Street, Cambridgeshire CB2 1TB, United Kingdom
City: Cambridge
Menu Dishes: 26
Reviews: 27096
Website: https://2648cambridge.com
"Service or a tip to recognise a great experience is optional, but there is an increasing trend of restaurants automatically adding the charge to the bill. When I dine high end, this is very well deserved but when ‘chain restaurants’ start, it disincentives the servers and other restaurant staff to go above and beyond. What it does is actually say, every price on the menu is actually more expensive and in this case, 12.5%… Our server was nice enough and very well presented, but we had to wait for our drinks order and a colleague had to step in to help whilst our server was embroiled in some sort of disagreement with other customers, so really was this such a great experience that everything we ordered deserved to be 12.5% more? No. Yes I could’ve asked to have it removed, but be honest the mere act of doing so would cause embarrassment for me, my guests and the server who I would’ve tipped, just maybe not to the amount automatically charged. Call me cheap but I think I’m right and many would agree. Tipping is the right of the customer, not the demand of the restaurant."
All prices are estimates on menu.