Phone: +441503272223
Address: The Coombes, Polperro, England, PL13 2RG, United Kingdom
City: Polperro
Menu Dishes: 18
Reviews: 4138
Website: http://www.facebook.com/theplantationtearoompolperro/
"I really wanted to give this lovely café 5 stars, but I had to mark them down because of the amount of time I was kept waiting just to be acknowledged and eventually served. Upon entering the café I asked at the counter if I had to wait to be seated, the lady told me to grab a table and someone would be with me soon. Twenty minutes I waited to be served, and during that time a lady from another table approached the counter and complained that her party had been waiting for quite some time and still hadn’t been served which proves I wasn’t the only customer who felt like they’d been forgotten about. I should add that I was there around 3.30pm which isn’t exactly peak trading hours. If the café was heaving with customers I could understand the wait, but it really wasn’t that busy, and I felt the customers sat outside were treated as priority rather than customers sat inside which was where I was. Customers who arrived after I did and sat outside were served long before me. I understand that it can get busy, but it would have been nice to have at least been acknowledged, rather than having staff seemingly to purposely ignore making eye contact with me. I was just about to leave when one of the staff saw me and apologised for my wait. I ordered a Chai Latte and toasted tea cake, which didn’t take long to arrive and were delicious. The decor is beautiful, and it really is a lovely café, but for future reference please acknowledge waiting customers, rather than just pretending they aren’t there!"
All prices are estimates on menu.