Phone: +441502476646
Address: The Swan Swan Lane, Waveney, United Kingdom
City: Waveney
Menu Dishes: 10
Reviews: 2798
Website: https://thebarnbyswan.co.uk/
"Requested the bar table when booking. When arriving the owner wanted to take us into the restaurant area. After stating we requested bar she said it isn’t a given , it’s her discretion and it’s the most popular area so not promised even if requested. I felt this was appalling service and the way we were spoken to was rude. We have been coming to the swan since Donny Cole was the owner for 30 years . We won’t return . Not only is the new owner Clare I believe very rude the food was awful. Please think about the service you provide when customers are first arriving, being told this in a snotty manner has ruined any chances of us returning . Not only that Lowestoft is a small town so I’m afraid it has been shared as we wouldn’t recommend you any more. Further more the bar area that we were allowed into to eat eventually, the one that is so popular with customers remained empty for 2 hours on a sunday lunch time so I guess the lack of customers in this most popular area of your restaurant speaks volumes"
All prices are estimates on menu.