Phone: +442891812841
Address: 4 Regent Street, Ards, United Kingdom
City: Ards
Menu Dishes: 19
Reviews: 7130
Website: http://www.romas.co.uk
"NO SAFE PROCEDURES IN PLACE FOR SEVERE ALLERGY SUFFERERS Start with the worst a mum of two (toddler and baby) attended in our party and informed serving staff that both have dairy allergy when ordering our food. The mum is a breastfeeding mum (on holiday) and has been avoiding dairy in the time spent with us so as not to pass diary onto her baby through her breast milk. The toddler cannot take dairy now that she is on solid food. Unfortunately for us, the vegan meal was served with carrots tossed/cooked in butter, (which in itself should not have occurred given this was ordered as part of a vegan meal), but which was only noticed at the end of the meal after the toddler started to break out in hives. Having been spoken to separately by waiting staff, chef and management, the only recompense was apologies and 20% off the food bill. The serving staff said a note had been made on the docket and the chef said he had been too busy to notice note this was a Tuesday evening at 5.30 and the restaurant was only about half full. Words are cheap and had the toddler suffered a severe reaction that may have required ambulance attendance, the 20% off the food bill would have done little to recompense our family. Thankfully the parents were quick to administer medication. We recommend that the restaurant respond to this review about how their procedures are to be changed to ensure someone else does not suffer more seriously than we did. Thankfully the parents had the correct medication and epi pen with them. The attitude and culture to responding to this incident was all wrong. By consequence, the kitchen is at worst negligent and disrespectful and at best, careless. I would not trust this kitchen with taking adequate respect over anyone's food allergies, intolerances or avoidances, particularly as the vegan meal was served with butter. Food 1* due to the above and while some of us enjoyed our food around the table, the vegan option was noted to have little taste from the vegetables. Service 3* waiting staff attentive and polite, but again didn't seem trained on how to handle our incident and were keen to pass the blame of communication to the kitchen. Atmosphere 3 nothing notable. We were escorted to a comfortable set of tables for our party size, but we left feeling angry and let down by the response and lack of consideration for our allergy sufferers."
Full menu - 19 options
All prices are estimates on menu.
Salads
Caesar Salad
Crisp romaine lettuce tossed with creamy Caesar dressing, garlic croutons, and grated Parmesan cheese.
Chicken Caesar
Grilled chicken, crisp romaine, parmesan, Caesar dressing, croutons.
Chicken Caesar Salad
Grilled chicken, crisp romaine, parmesan, croutons, and Caesar dressing.
Chicken
Fried Chicken
Crispy, golden fried chicken with juicy, tender meat inside, seasoned to perfection for mouthwatering flavor.
Chicken Strips
Crispy golden chicken strips fried to perfection, served with a side of tangy dipping sauce for a delightful taste experience.
Main Courses
Sirloin
Tender and juicy sirloin steak, grilled to perfection, and served with a side of seasonal vegetables.
Sandwiches
Steak Sandwich
Juicy steak slices, grilled to perfection, served with onions and peppers on a toasted artisan roll.
Chicken Burger menu
Grilled chicken breast, lettuce, tomato, and mayo on a toasted bun. Deliciously satisfying and perfect for any meal.
Entrées
Soups
Mexican-American Food
Empanadas
Savory pastries filled with spiced meat or vegetables, wrapped in a crisp, golden crust.
Dessert
Cheesecake
A rich, creamy dessert with a smooth texture and graham cracker crust, often topped with fruits or a sweet glaze.
Vegetarian
Cauliflower
Crispy cauliflower florets with tangy lemon aioli and a sprinkle of fresh herbs.
Steaks
Ribeye Steak
Juicy, tender ribeye steak grilled to perfection, featuring rich marbling and bold flavor.
Indian
Pepper Chicken
Succulent chicken pieces stir-fried with bell peppers in a spicy black pepper sauce.
Pasta
Spaghetti Carbonara
Classic Italian pasta dish with creamy eggs, crispy pancetta, Parmesan cheese, and black pepper.
Kevin
Food was beautiful and staff very friendly and helpful, first time there but will be back.
Address
Reviews
Laura
Really enjoyed my meal here. Staff were very friendly and helpful. Definitely be back soon and recommend.
christine
Great food, had the steak, and it was lovely. Had the pavaloia for dessert beautiful. Couldn't fault the service. Me u was great lots to choose from.
Mark
Christmas party with work. Food was excellent for a Christmas dinner. Some of the staff were lovely, others clearly not enjoying the season. But it was packed and everyone seemed to be having a great time. View menu
Marie
Went for a meal with my partner and son. The food was exceptional the atmosphere was relaxing and the service was perfect best experience we have had eating out in a long time. Thank you Romas will definitely be back
Pamela
A big thank you to Romas staff and management who were outstanding when we hired the upstairs newly referbished restaurant on the 12 July 2023.The food for the return reception was second to none. We will definitely return in the near future. .
Deborah
I ordered Scampi, it was nice but could have been more crispy plus it was served with some strange tasting mayonnaise?? Scampi should always be served with tartar sauce, anything else is sacrilege. I ask for tartar sauce, what I was given was obviously out of a sachet and disgusting. I won't be back in a hurry, menu obviously has been changed and not for the better. View menu
Jack
The very best service with every visit. The place has such a nice atmosphere and you’re able to enjoy your food with not too much going on around you. Anytime I have visited my food has been super tasty and actually served warm! I always go for the veggie/vegan curried cauliflower burger which never fails to hit! The staff are honestly all lovely, especially Taylor!! Not only good food, but they also do pretty good cocktails and gin and lemonades.
Allison
Normally my daughter and I go here to eat at least twice a month. We take my elderly father as this is his favourite. We have never in 20 years have had a bad meal until today. We ordered 2 well done steak sandwiches..so the time they came to us was great, however my daughter is 8 months pregnant and cannot eat raw to medium steak..so we sent it back. When it returned it appeared to have been just re seared..she cut into it ..RAW..totally disappointed..however it did not end there..1/2 of my steak wasn't cooked to order either. 3rd time she was able to eat. I have never been so disappointed in romas. However they made sure they charged me the full price of 2 inadequate meals.. won't be back...
John
NO SAFE PROCEDURES IN PLACE FOR SEVERE ALLERGY SUFFERERS Start with the worst a mum of two (toddler and baby) attended in our party and informed serving staff that both have dairy allergy when ordering our food. The mum is a breastfeeding mum (on holiday) and has been avoiding dairy in the time spent with us so as not to pass diary onto her baby through her breast milk. The toddler cannot take dairy now that she is on solid food. Unfortunately for us, the vegan meal was served with carrots tossed/cooked in butter, (which in itself should not have occurred given this was ordered as part of a vegan meal), but which was only noticed at the end of the meal after the toddler started to break out... View menu
Categories
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Pub Enjoy a lively atmosphere with our classic pub favorites. From hearty burgers and fish 'n' chips to savory pies and craft brews, our menu promises a cozy experience ideal for unwinding with friends.
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Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience. View menu
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Irish Authentic Irish cuisine offering hearty dishes rich in tradition. Enjoy our selection of classics like corned beef, stews, and soda bread, all infused with the comforting flavors of Ireland.
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British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.
Amenities
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Wifi
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Seating
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Cash Only
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Reservations
