Phone: +441263512543,+447771728584
Address: 29 Runton Road, Cromer NR27 9AS, United Kingdom, North Norfolk
City: North Norfolk
Dishes: 5
Reviews: 985
Website: https://cliftonvillehotel.co.uk
"As a former senior manager for a hotel chain I am well placed to make objective comments. Whereas the Cliftonville used to be a warm friendly environment it has been replaced by a cold, uninviting layout. Totally lacking in atmosphere and what was once a haven of good food is now a shadow of its former self. Our food was slow on service,served on cold plates, and minimal in size. One has to question the calibre of management and the overall awareness of the owning company who clearly do not have a good understanding of customers needs. Like all the other numerous negative reviews I suspect this one will meet with the useful ineffective platitudes and excuses instead of facing up to the reality by actually doing something to resolve what is clearly an ongoing pattern of negativity and failure. Coming from a hotel chain where customer service was paramount it saddens me to witness avoidable failure We will not be back as there are other nearby venues that far exceed the drops that is the Cliftonville. It really saddens me to have to comment like this yet reality has to be faced"
All prices are estimates.