Phone: +441527543209
Address: Sillins Lane, Redditch, United Kingdom
City: Redditch
Dishes: 4
Reviews: 1387
Website: http://www.thebrook.pub
"One of our favourite pubs for good dining out. Food delicious. Steak cooked perfectly. Every bite was tasty. Service a little slow which not a problem normally but the family birthday party with a young toddler and 2 older children, was horribly noisy. We wanted to eat and go adapt. Couldn't hear the music, just banging of wood on wood and toddler screaming (enjoying himself). Unseated in a self created play area and roaming around other diners and under staff feet. We should have walked out with hindsight, 2 1/2 hours of loud unacceptable noise. Go to family pubs or control your children. Utterly selfish actions and they seem to enjoy the disruption they were creating/actually they may have been oblivious! Even the family leaving (thank heaven for that) and saying good bye was prolonged and noisy. Other groups of eaters were clearly affected too. Parents were totally oblivious and ignored the noise /chaos. I have no problem with families dining out but this by far the worst ever. Staff were in very difficult position however a quiet word with the parents about the disruptive behaviour wouldn't have gone amiss. If this did happen it didn't work. And' please do not return with the poor toddler', on the way out. We should all have been offered a free return meal or money off our bill. We certainly won't be back any time soon unfortunately."
All prices are estimates.