The Mermaid At Burford

The Angel at Burford

➤ 14 Witney Street Burford, Oxfordshire OX18 4SN, United Kingdom

Menu • Mexican • European • Fast Food • Vegetarian

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"My experience at The Angel last night was very disappointing. We made a reservation for 6 people specifically for the pork belly, which was tasty but not hot enough. The butternut squash was served cold, and the Boulanger potatoes were lukewarm. One member of our group found her ravioli to be bland and not hot as well. As someone with 50 years of professional cooking experience, including as a culinary arts teacher and judge of cooking competitions, I have high expectations for kitchen standards. The service was rated a 2 out of 5, while the location was given a 4 out of 5."

The Carpenters Arms

➤ Fulbrook Hill, Burford I-OX18 4BH, United Kingdom, BURFORD

Menu • Cafés • Kebab • European • Vegetarian

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"I visited this restaurant for a family meal, and we all ordered steaks that were cooked to perfection. The triple-cooked chips were delicious, and the pepper sauce was outstanding—one of the best I’ve ever had. While the prices are on the higher side, the quality of the food makes it worth it. They have a great selection of dishes as well. The staff was incredibly friendly, chatty, and attentive. The only hiccup during our visit was that we received the wrong steaks, but it was a minor error that was reflected on the bill. Overall, I would definitely go back, without a doubt!"

The Highway

➤ 117 High Street, OX18 4RG, West Oxfordshire, United Kingdom

Menu • Pub • Steak • Vegan • British

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"Food ok, nothing amazing. Service annoying, 2 people repeating everything. Service charge really annoying. I saw nothing clearly stated on the menu that I would be charged 10%."

The Highway Inn Burford

➤ 117 High Street, Burford OX18 4RG, United Kingdom, BURFORD

Menu • Sushi • Mexican • Asiatic • Seafood

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"A beautiful old building (as most in this town). As a pub it’s not at all bad, as a hotel it leaves a lot to be desired. Our room (Signet) was damp and noisy with the constant drone of either a large extractor fan or washing machine downstairs more akin to a New York apartment than a quiet country pub. Bed was small (fair enough it’s a small room) but not particularly comfortable. The main problem was the attitude of the staff. I was told at check in breakfast finished at 10. When I arrived downstairs at 0950 I was told it finished at 0930. While I was staying I smashed my head badly on a very low door frame. These are normal in such old buildings in England. It was my fault of course, and it is marked with a very small label “Mind your head” but it was so hard a knock I ended up on the floor. That day I was headed to a wedding but had to leave due to the earlier knock as I wasn’t 100% When the next morning I was asked for details so they could complete the accident book, when I suggested that it needs a strip of yellow warning tape so it’s more noticeable her (Rebecca Riley the managers) response was an irritated and patronising “It does have a label and that is all that is required by law”. When I pointed out that while that may be the case I would expect that she might be more focused on firstly my welfare and secondly that of her future guests rather than simply what the most basic requirements by law are, she looked at me with disdain. Won’t be staying again, not because of low doorframes but because a general lack of attention to detail and this attitude which was entirely unnecessary. It was the same about the breakfast: I explained I was told by the staff the day before it was 10, she said “Well it’s here on the clipboard the booking times”. I said I believed her but the point was it was not what I was told. This is not what a great customer experience looks like. Good points were that food was OK, it’s a great location and the room had an excellent power shower and good water temperatures. I want to add that when one of the Cleaners heard/saw the accident happen, she was most sympathetic and asked repeatedly if she could do anything a better example of customer care than her boss."

Spice Lounge Burford

➤ 81 High St, OX18 4QA, BURFORD, United Kingdom

Menu • Pizza • Cafés • Mexican • European

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"Very disappointed. I have Indian food regularly and this was one of the most tasteless ones I have had in a while. Maybe it was just a one off bad evening. The waiting staff OK but not over helpful asked for some tap water and it came 10 minutes later, replaced cutlery clumsily placed on table, not a smile in sight. Atmoshere in the room upstairs was non existent. And to top it all one has to pay Burford prices. Food: 1"