The New Inn - Menu

2 Stafford Rd, Telford and Wrekin, United Kingdom, Telford and Wrekin

🛍 Tea, Soup, Steak, Cheese

4.1 💬 3741 Reviews
The New Inn

Phone: +441952812000,+441952812295

Address: 2 Stafford Rd, Telford And Wrekin, United Kingdom, Telford and Wrekin

City: Telford and Wrekin

Dishes: 21

Reviews: 3741

Website: http://www.thenewinnnewport.co.uk/

"One of the worst experiences we’ve had in a very long time. We arrived for our 4:30pm pre-booked table only to be welcomed by staff with puzzled faces. It seemed that our table booking had not actually been reserved or set up. Fortunately, the pub wasn’t busy and we were allocated a table (right in view of the bar). We quickly ordered our drinks at the bar and took them over to our table. We then spent around 20 minutes deciding what food to order. We were informed that our order needed to be ordered at the bar so we made our way there and relayed our food order to one of the staff members who put it through their system. The young lady who took our order repeated it back to us and it was all correct. Naturally, we made our way back to our table to enjoy our drinks and wait for our food. 45 minutes went by and still no food. I decided to ask one of the waitresses for an update as to how long we would be waiting. I explained that we had onward plans and so just wanted an idea on how long the food would be. The young lady went to the kitchen. She then returned to our table and said that our order would be another 10 minutes and the wait was ‘on the fish’. I explained that the only fish we had ordered was a side dish and we would be happy to receive the rest of the food. Another 15 minutes passed and not only had we received no food, but no update. I approached a different member of staff and explained the situation. That member of staff then went into the kitchen. She then came out of the kitchen and walked straight past our table and towards the bar area where we could see the staff talking between themselves. Within a few minutes, the member of staff who we spoke to initially stormed out of the kitchen swearing at the kitchen staff. It made us feel really uncomfortable. A different member of staff (somebody who I think had just started their shift) then came over to our table to explain our food order hadn’t made its way to the kitchen. This was despite a staff member having laid our table with cutlery and condiments and the false information given about the wait on the fish. Despite the half hearted apology and confirmation we would not need to pay for our drinks, the service provided was abysmal. I was told that the manager was too busy in the kitchen to come and speak to us and I was asked to leave my contact details so that they could contact me (I didn’t ask to speak to the manager but I would have expected them to address the situation with us directly, especially considering how quiet the dining area was). It was abundantly clear that the staff recognised how poor their service had been and were not in any way willing to address it at the time. I am still yet to hear from management. We have eaten here before and not had any problems. It’s a shame that this experience has now meant that we will be very reluctant to return in the future. It would have been very different if the staff had dealt with the situation honestly and sincerely."

Menu - 21 options

All prices are estimates.

Cheri Cheri

Grill night on a Tuesday.... awesome, highly recommend!!

Address

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Reviews

Hayley
Hayley

Lovely food, fast service and friendly staff. Will be returning.


Martin
Martin

Joule's owned establishment in the heart of an old fishing town. A short walk from the Newport canal and lovely range of ales.


Scott
Scott

Had Sunday dinner here today with the family. Lovely roast dinner and plenty of it. Staff were lovely and we were made to feel very welcome.


nataliekR6596SC
nataliekR6596SC

Had a fab Mothers Day Lunch. The pub was extremely busy, but we received excellent t service. Our food was delicious and piping hot. Would highly recommend.


Claire
Claire

We came with the family for an early dinner. Service was great, staff are really friendly. Food was lovely, really yummy fish and chips. Will definitely be back x


Jason
Jason

took my colleagues here for an evening meal and it was really nice. there was a great pint of ale available which is always a bonus and some superb home cooked food. i definitely recommend. come lovely hospitality too


Danni
Danni

We visited here Saturday evening. Pub was clean, warm and welcoming. We had reserved a table over the phone that day, the bar staff told us where to sit. We ordered at the bar along with our drinks. When the food arrived it was well presented and piping hot. I had the Moo Inn Mac Attack Burger. The brisket was delicious, Mac was cheesy and creamy. The whole combination was amazing. My partner had the fish and chips. He said the batter was perfect. We will definitely be back as there was lots on the menu we want to try.


Brian
Brian

My brother and I came to the New Inn for a dinner. We were greeted by a very friendly service manager, and that basically set the theme for that evening with the service manager, bar attendant and food server all being very friendly and polite. The food servings were very well priced and had large portions. I was very impressed and while I have only a short time left in the UK I will certainly be returning and would recommend them to friends and travelers alike. The business has a lot of share platters so if you are the romantic type and like to share a large platter for dinner and even desert then you wont be disappointed.


Jade
Jade

One of the worst experiences we’ve had in a very long time. We arrived for our 4:30pm pre-booked table only to be welcomed by staff with puzzled faces. It seemed that our table booking had not actually been reserved or set up. Fortunately, the pub wasn’t busy and we were allocated a table (right in view of the bar). We quickly ordered our drinks at the bar and took them over to our table. We then spent around 20 minutes deciding what food to order. We were informed that our order needed to be ordered at the bar so we made our way there and relayed our food order to one of the staff members who put it through their system. The young lady who took our order repeated it back to us and it was al...

Categories

  • Tea Explore our selection of soothing teas, offering both classic and exotic blends. Perfectly brewed to awaken your senses, indulge in our range for a moment of tranquility and flavor in every sip.
  • Soup Warm and comforting soups to nourish your soul. Choose from a variety of flavorful broths and hearty ingredients, perfect for a simple appetizer or a satisfying meal on a chilly day.
  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience.
  • Cheese A curated selection of artisanal cheeses from around the world, featuring diverse flavors and textures that delight the palate. Perfect for sharing or savored individually with the ideal accompaniments.

Amenities

  • Wifi
  • Television
  • Mastercard
  • Parking Area

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"we wanted to visit the midlands and family for the first time since Christmas and in the frame of the visit I decided that we would take my mother for a nice Sunday dinner. she lives in telford and I am not familiar with the contrary so that I am on tripadvisor for ideas. I mean, I was looking for restaurants in Telford and sorted by rating; clays of broseley was the best from the list and that was what I booked. it is about a minute drive from my mother place through a beautiful shropshire landscape. we arrived in broseley a little early and found a parking space right in front of the restaurant. we were invited to take place on the terrace while they opened and had some drinks. I had a fantastic homemade limonade with glittering water, my mother had a Rhabarb juice that was so delicious that we were strolling home with us and my wife had a very nice pot tee. we had booked a table that had been placed in the restaurant for us, but we were offered the table on the terrace for lunch, which we liked to accept as the weather was perfect. we all ordered from the midday card, which for two courses and for three courses was a fantastic bargain. I ordered salmon and hake meatcakes with delicate brokolli, spargas and a white wine sauce and my wife and mother both ordered the beef Sirloin roast dinner. I was so impressed with eating. honestly, this restaurant lives up to all reviews. the ingredients were fresh and tasty and not refined as they get some places. to dessert my mother and I both had the rhubarb and custard' and playful plate that rhubarb compott, gelee, vanilla cream and small mygues combined crazy. the perfect end for every afternoon. during the meal were the employees (I'm sorry to say that I didn't get their names) attentive and friendly. our month old sohn, henry, has a stinking cold and has teethed, so was not on his best behavior, but the staff was fantastic with him. They even went so far that they broke out one of their dogs, a beautiful, huge dog called barney, for henry's entertainment. to cover everything, and this is great for parents of small children, they had a full baby change unit, complete with diapers, wipes and unhappy bags! I can honestly say I've never seen this before. all in all, for three nets, two desserts and drinks, the bill came less than unnecessary to say, I intend to visit again when we are close. I really can't wait."